Toby Carvery Blackpool Reviews Summary

Service

Pros:

• "Their service is outstanding good value and a team of exceptional staff from the carvers to the front of house."
• "The Friday evening regulars were a great bunch and made a good atmosphere."
• "Staff is always supportive, making a great atmosphere. Thank you for super service all the time."
• "Staff were fantastic think it was Shaun and Nathan very fast service and the food was perfect."
• "Food was beautiful, restaurant tables were kept clean and ready for next guests and the staff were extremely attentive."
• "We were greeted with a friendly person who might have been a manager a table was set straight away the carvery was lovely clean and fresh tasted as expected especially the meat options."
• "The staff who brought the drinks was very polite."

Cons:

• "Served by a very grumpy individual after a five minute wait with no staff in sight."
• "Staff were actually quite rude."
• "The manager was a little grumpy with one of the waitresses."
• "The service was poor especially as we had booked before hand and they staff concentrated more on the walk-ins more than us."
• "Service was non-existent. Had to keep leaving the table to find a member of staff."
• "Staff not at all interested in customer satisfaction, felt rushed."
• "Absolutely horrendous. The 'manager' Shaun is one of the rudest people I’ve ever had the displeasure of coming across."

Cleanliness

Pros:

• "The pub itself was nice and clean."
• "Place was clean and welcoming."
• "Visted on a Thursday afternoon. Very Laid Back atmosphere Staff Very Attentive Tables were spotless."

Cons:

• "The restaurant wasn't particularly clean including tables and surrounding areas."
• "Our table was sticky, the cutlery was thrown down anyhow."
• "Went to use the bathroom and found the window under which the urinal was placed is covered with black mold all along the frame."
• "Filthy restaurant and we have been going in here for last 10 years but not no more."
• "Everything very dirty, waitress appeared untrained."
• "The carpet was sticky, the tables were sticky and it was not at all what we expected."
• "Non existent service filthy restaurant."

Food Quality

Pros:

• "The food was tremendous."
• "Plenty choice and the meat was delicious."
• "The food is great value for money and nice."
• "Best Toby Carvery we have ever had and we visit them regularly."
• "The food was hot, tasty and fresh."
• "Shame really as the food was lovely and well cooked."
• "The food was delicious and the atmosphere was perfect for a nice Sunday lunch."

Cons:

• "Food had been kept under heater for too long and was dry."
• "The roast beef was nearing an end and the amount presented for the meal was less than adequate."
• "All the veg was luke warm and not cooked very well either."
• "The vegetables were unfortunately all under or over cooked, depending on what you chose."
• "Ran out of turkey & only had vegetarian gravy left at 18.30."
• "The Yorkshire puddings were awful, all 4 were unable to cut them, even when soaked in gravy."
• "Food was cold and stale. Not much options to choose from."

Value

Pros:

• "The prices are well worth it for both the carvery and breakfast and its location in particular is a perfect distance from the Haven holiday park Marton Mere."
• "£7.49 for a Carvery during the week is very good value."
• "Very reasonably priced for what you get too!"

Cons:

• "Charging far too much for the portion sizes you get, less than a spoon of mash same with the veg."
• "Worst breakfast I've ever had. Waited 15 minutes for beans, then when the beans arrived it wasn't any sausages left."
• "We won't go back. It seems they have bumped the prices up and are on a strict measure for servings."
• "The buffet was limited and no detail given to us upon paying at what the buffet included."
• "Very disappointing experience."
• "The whole building looks in need of TLC. Very worn looking."
• "Also, there was no cheesy/oniony/potato hash available. There wasn't much bread on offer either."