Lockforce Locksmiths Colchester Reviews Summary

Professionalism

Pros:

• "Alan was amazing, friendly, extremely professional and helpful."
• "Alan is a friendly, knowledgeable and experienced locksmith."
• "Alan was punctual, very friendly and polite and fixed a new lock."
• "Alan arrived on the same day I called him. Sorted the issue and was professional."
• "Alan provided an excellent service and managed to repair my front door and lock quickly at a reasonable price."
• "Alan was here within an hour to put right ‘dropped’ door, lost keys and seized door locks."
• "Alan responded to our call extremely quickly. Once the replacement parts were sourced a suitable time was arranged the works were completed."
• "Very friendly and quick response. Alan made sure I understood what he was doing as he worked."

Cons:

• "Although he was unable fix the original issue, he did offer an alternative solution."
• "Alan made a few attempts to open my stubborn locked back door by other means before eventually having to change the gearbox."
• "Alan managed to diagnose the problem with my patio door where the key was jammed solid."
• "He had trouble with a broken screw in the side of the door so he had to effectively 'break-in'."

Speed and Efficiency

Pros:

• "In and out with 15 minutes I was really blown away by how great he was."
• "Alan was absolutely brilliant when my parents went off on holiday and inadvertently locked themselves out of their house. He responded quickly."
• "From contact to changing all the locks was 3 hours."
• "Called and came same day. Was a non-emergency job, but was with us in under an hour."
• "Alan arrived when he said he would, and assessed what was required. I was quoted and accepted the price, so the work commenced straight away."
• "Alan arrived super fast to take a look at my garage door lock for me."
• "We had a particularly tricky door with multiple locking mechanisms and with the key stuck in the lock. With perseverance and all his tricks he managed to get the door open and fix the problem."
• "Alan arrived really quickly, identified the problem and replaced the parts quickly and professionally explaining the problem as he went."

Cons:

• "The door had also been misaligned when being put in by a different company previously. Alan did his best to align the door."
• "Alan did his best to align the door. He said he would need to come back to realign it better as one of the screw was jammed solid in one of the door hinges."
• "Alan had to make a few attempts to open my stubborn locked back door by other means before eventually having to change the gearbox."
• "Alan came to change our locks after moving into a new property and we could not be happier with the service. He also went above and beyond - removing a cat-flap panel in our sliding doors to secure them properly."