Tonys Locksmith Reviews Summary

Speed and Efficiency

Pros:

• "Came within a couple of hours and fixed my lock with no problem."
• "Same day call out wasn’t waiting long either and didn’t take long to do the job."
• "Quick to respond to initial contact, was able to give a 15 minute arrival window for 90 mins later, arrived on time."
• "Was out to attend locked keys in car in 15 minutes from the call and gained access in only a couple of minutes."
• "Here within an hour. Really friendly and quick carrying out the work."
• "With us within half an hour of calling, two locked replaced in 15 minutes."
• "Got me back into my car really quickly, and sorted replacement keys."

Cons:

• "He didn't show and then when I tried to call it went straight to voicemail, and he never messaged or let me know what was going on. Highly unprofessional."
• "Poor response. We will not be calling this gent in future."
• "I phoned Tony asking for an emergency appointment to get into my outside postbox... He didn't show and then when I tried to call it went straight to voicemail."
• "Called this gentleman as one of our boys had locked himself out of his van... Claimed he was on the phone speaking to someone else and that he 'couldn't do it' for us now."

Professionalism and Courtesy

Pros:

• "A true good old fashioned professional service explained procedures and costs throughout all repairs."
• "Professional, friendly, efficient and affordable service."
• "He was very professional and extremely courteous."
• "Tony was very friendly, professional, quick and knowledgeable."
• "Very professional, kept in contact while we waited and let us know where he was and how long he would be."
• "Tony was very professional, knowledgeable and friendly!"
• "Tony was prompt and professional."

Cons:

• "Horrible man very rude."
• "Highly unprofessional"

Value for Money

Pros:

• "Good price too."
• "For half the price of the next best quote I had and 25% of the highest quote I received!"
• "I called Tony and his price was a fraction of this!"
• "£60 as it turned out is a very good price compared to what I've heard other people pay."
• "Tony was absolutely fantastic he sorted out the problem within minutes best £50 I have spent."
• "Got the job of removing a stuck key done very quickly for a very reasonable price!"
• "For the cheapest price I’ve seen around."

Cons:

• "After having borderline extortionate quotes for a lock change, Tony was able to fit the lock for a beyond reasonable price."

Recommendation and Satisfaction

Pros:

• "Would highly recommend and will use Tony again in the future."
• "Highly recommended."
• "Would recommend to anyone!"
• "Highly recommend and will definitely be using again."
• "Would definitely recommend to anyone and will definitely call again if another key snaps."
• "Would definitely recommend Tony’s locksmith."
• "I'd highly recommend Tony's Locksmith."

Cons:

• "Called him off another mobile and he picked up straight away... Poor response. We will not be calling this gent in future."