James Cardiff Locksmith Reviews Summary

Response Time

Pros:

• "Literally stranded in Tesco petrol station and James came and saved me within 20 minutes of the call."
• "Arrived within 20 minutes of call."
• "James Locksmiths were with us within the hour."
• "arrived within 15mins and had door open within 30 seconds."
• "James was there within minutes, on a Sunday."
• "Called James and he arrived within 15mins."
• "James came within 15 minutes of me calling him. Very quick, professional and reasonably priced."

Cons:

• "IF YOU LIKE BEING HELD TO RANSOMED THEN YOU HAVE COME TO THE RIGHT PLACE"
• "HE TURNS UP DOES THE KEY ADDS AN EXTRA £100 TO THE BILL AND SAYS IF U WANT IT PAY OR I WILL JUST LEAVE WITH IT"

Professionalism

Pros:

• "Polite and professional."
• "Professional, friendly and very affordable."
• "James was amazing today. I called at 17:20 and I’m back in my house at 17:50! No damage and very quick, polite and very professional."
• "James was in good spirits, frank but polite, and patient throughout the to-ing and fro-ing with phone calls."
• "James was extremely professional and was able to book the work I required in without issue."
• "They were very clean, tidy and polite."
• "James was professional, prompt, very compassionate and respectful in such difficult circumstances."

Cons:

• "Unfortunately, the handle plate was cracked during the process which he offered to replace at an extra cost."
• "A bit expensive though (had no other quotes tbf to compare with, because it was an emergency)."

Value

Pros:

• "The charge was much less than I had expected it to be."
• "all for a reasonable callout charge."
• "Good price compared to others I had rung."
• "only cost £45."
• "Saved me £20 into the bargain!"
• "a lot cheaper than the other one 👍"
• "Very reasonable price."

Cons:

• "A bit expensive though."

Recommendation

Pros:

• "I would highly reccomend James and i will definitely use him again should the need arise."
• "I can't recommend him highly enough."
• "Can’t recomend enough."
• "Highly recommended."
• "I wouldn't hesitate to recommend him for all lockout emergencies!!"
• "Definitely recommend and if we ever get locked out again (hopefully not) would look no where else!"
• "I'm more than happy to recommend James and have now stored his details for future use."

Cons:

• "IF YOU LIKE BEING HELD TO RANSOMED THEN YOU HAVE COME TO THE RIGHT PLACE"