Address: 9 Gervis Pl, Bournemouth, BH1 2AN, United Kingdom
Phone: +441202559134
Rating: 4.5
based on 433 reviews.
Atmosphere & Decor
Pros:
"The restaurant had an amazing atmosphere, very upbeat and welcoming."
"Really really good vibe in there."
"Decor and atmosphere was great."
"The aesthetic of the place is warm and comforting."
"The atmosphere inside was great and the place was well decorated."
"The atmosphere was electric, buzzing with lively chatter and the tantalizing aroma of freshly grilled patties wafting through the air."
"Bustling, lively atmosphere."
Cons:
"We was sat by the front door every time the door opened we was greeted with blistering winds."
"The restaurant was unbearably hot."
"Atmosphere was overly noisy!"
"It felt a bit claustrophobic and not very cosy."
"And although looking different as you enter I found the Atmosphere fairly average."
"The only thing that I didn't enjoy it was the noise all around."
"But a lot of the atmosphere and feel of pre-pandemic 7 Bone has gone."
Service
Pros:
"Friendly, helpful and polite staff."
"Our waitress Caitlin was fantastic, so lovely and welcoming, she is a real credit to the restaurant."
"Service is always impeccable."
"The staff were excellent. Full of smiles and appeared genuinely happy to be working there."
"The servers were fantastic - polite, accommodating and energetic."
"Service was very friendly and staff were great."
"The staff are super friendly and helpful."
Cons:
"We were a table of 5 who dined in at your restaurant tonight, we all ordered burgers & chips which took over an hour to arrive."
"The food was easily a 30+ minute wait and there was no communication telling us there was such a delay on food."
"Took around 15 minutes to get served as they assumed we ordered through the QR code."
"Advertised as opening at 1145 in the window we walked in and were ignored by two members of staff for 10 minute."
"Staff too interested in online orders so never asked how the food was until they came to collect the plates."
"Unfortunately it was let down by the near 45 minute wait for the food."
"We placed are drinks order and asked for two minutes to consider food. Over 20 minutes later, after tables that came in after us had both ordered and had received food, we had to flag somebody down and ask if we could order."
Food Quality
Pros:
"The best beef burgers we’ve had in the UK for sure."
"The burgers are to absolutely DIE for and they're cooked to how you want them."
"The food was tasty."
"The food is out of this world! Extremely tasty and worth every penny."
"Most incredible burger I’ve ever had."
"The burger and fries I had however was very good indeed, well cooked, very well put together with good ingredients."
"The food was excellent and could only be top by the incredible service we received from our waiter."