Bellagio Reviews Summary

Category: Italian restaurant Bournemouth

Address: Banks House, 295-299 Wimborne Rd, Bournemouth BH9 2AA, United Kingdom

Phone: +441202536655

Rating: 4.6
based on 152 reviews.

Food Quality

Pros:

  • "Delicious, freshly cooked tagliatelle by chefs that could be watched."
  • "The food was delicious and beautifully presented, I’ve never seen a risotto look so good!"
  • "Had an amazing vegan pizza tonight!"
  • "Everything there tastes good and is made fresh, the pastas never dissapoint and the pizzas are incredibly giant."
  • "The food was absolutely delicious."
  • "Great selection of truly stunningly good food of generous proportions."
  • "Absolutely amazing food freshly prepared and cooked to perfection."

Cons:

  • "Food was ok but the service was awful."
  • "Hair on plate which was brought to the attention of a disinterested waiter."
  • "The pizza really didn't taste of much."
  • "Pizzas have far less cheese on them than they used to."
  • "The meals were plastered in oil."
  • "The tiramisu was also big, ideal to share, however it was not that great in taste."
  • "Both were undercooked but my Calzone was appalling! Raw dough and it was practically empty with the meanest amount of filling in the centre."

Service

Pros:

  • "Waiters waitresses and most of all the chefs were outstanding very pleasant beautiful restaurant."
  • "The customer service was excellent as expected for an Italian restaurant."
  • "Staff were very friendly and super attentitive."
  • "The service is fast."
  • "The staff are really attentive, not just to me and my partner but make a fuss of the children too."
  • "The staff and owner are accommodating and make you feel so well looked after."
  • "Staff very welcoming and attentive."

Cons:

  • "Waited over 30 mins to be asked for drinks, food then took another 1hr 15 to come."
  • "Service was slow but more importantly was extremely rude at one stage in the evening."
  • "We did have problems near the end of our meal with getting the attention of our waiter."
  • "They ruined an important evening out by serving my wife a meat pasta dish, when the order confirmed it was supposed to be vegetarian."
  • "I became very unwell, very quickly once home... I have been suffering with extremely painful stomach cramps, vomiting and diarrhoea all night and today."
  • "They've have always been busy when I've been so service can be a little slow."
  • "Rushed ordering, rushed service.. definitely never returning!"

Atmosphere

Pros:

  • "It doesn't feel too romantic and isn't plastered with stereotypical Italian décor."
  • "The atmosphere of the restaurant is amazing."
  • "The atmosphere was great, the staff were very friendly and helpful."
  • "The atmosphere is bright and warm leaving you relaxed and comfortable."
  • "If you want a romantic ambience, this is the place to go."
  • "The atmosphere of the restaurant is amazing, the setting is clean and aesthetically pleasing."
  • "A lovely buzzing atmosphere."

Cons:

  • "A great place for very fresh food and not noisy."
  • "Too sweet and a bit pricey."
  • "However I love chilli oil on pizzas and this place's chilli oil is inconsistent, sometimes it's great, sometimes it's flavourless."
  • "Sadly, the only nod to Covid-19 was the NHS check in, and some Antibac on the table where you check in."
  • "Very crammed and noisy. Waiter service was poor."
  • "At one point it did feel as if we were being hurried to drink up and leave, which doesn't feel very Italian."
  • "The entrance is a bit of an outdated faff and could do with being redesigned doors and reception."

Value

Pros:

  • "The meals are reasonably priced."
  • "Cocktails are divine, surely will visit again."
  • "Very good quality and very reasonable prices."
  • "10/10 all round, amazing food, value and staff."
  • "Reasonably priced and the service was good."
  • "Lovely staff, great food, nice atmosphere. Decently priced."
  • "Excellent food at reasonable prices."

Cons:

  • "Too sweet and a bit pricey."
  • "The food was lovely, however it was quite pricey."
  • "At £50 for two starters and two mains I think its a bit pricey."
  • "Somewhat costly but a great place to go on a one of fancy night out."
  • "Certainly will not be in a hurry to go back did not feel it was good value for the money we spent."
  • "The portion sizes were enormous and satisfying but the meals were plastered in oil."
  • "Starters weren’t great and were expensive too."

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