Tehxeeb London Reviews Summary

Quality of Products

Pros:

• "The dresses are stunning and of good quality, it is worth every penny."
• "Both turned out exquisite."
• "The wedding dress arrived exactly when we expected it to and it not only met, but exceeded all expectations."
• "Best bridal outfits ever! I bought 2 bridal outfits and they were both amazing and fit perfectly."
• "Very impressed with the detailing of embroidery and the tidy finish."
• "Stitching, fabric and work everything is perfect. Just love my dress, thank you!!"
• "The outfits fabric and detailing was very intricate and it was clear that it was made with the best materials."

Cons:

• "The dress did not match the sample piece in any way what so ever."
• "Even though I ordered the dress 3 months prior to my wedding day, all measurements were completely incorrect."
• "They produce far from originals, more like cheap replicas, cheap fabric and work."
• "They ruined my nieces bridal outfit, complete wrong colour!"
• "The quality of clothes is rubbish. Fell apart after one wear."
• "The colour was like a rusty, orangey-brown colour, the design was completely different and the material was the WORST quality ever."
• "The beads were all falling off and the material was already ripping."

Customer Service

Pros:

• "Sales persons are always so helpful finding the right outfit and the right size."
• "Munaza was amazing with her service and went beyond to make sure everything was perfect!"
• "The service has been amazing, especially from Munaza who has been so attentive and kind."
• "The customer service was great. Especially, Munaza who served me so well."
• "Amazing service at the ilford branch. I ordered the outfit and it was promised to arrive before my event, and it did.. by a month!"
• "The staff were absolutely amazing, my order came very quickly and came out perfectly."
• "Amazing service from all the staff at Tehxeeb, especially Munazza who has gone above and beyond."

Cons:

• "They have no customer service skills whatsoever especially Munazza, she was so rude at times."
• "Some customers don’t receive dress at all and some come out all wrong and all they do is lie and shout at people."
• "DO NOT SHOP FROM HERE! Their customer service is 0 and so is their staff attitude!"
• "AVOID, STAY AWAY. 5* reviews are fake look at the timing it’s ridiculous!!"
• "The staff are stuck up and need to take their heads out of their arses."
• "WORST CUSTOMER SERVICE EVER."
• "Their customer service is DISGUSTING."

Delivery and Timeliness

Pros:

• "Once the suits finally arrived (after 2 weeks), I was blown away by how stunning the designs turned out and how it was exactly as shown on their website!"
• "The clothes arrived earlier than expected and any alterations were done on the same day."
• "I placed my order in November and was told the dress would be delivered in January however the outfit came in December so I was really happy with this."
• "My outfits were ready and perfected a month before my first event!"
• "Ordered my walima outfit very last minute and I received it 12 days early!"
• "Despite the lockdown soon after I placed my order, they made sure my dress arrived on time for my wedding."
• "Delivery was on time."