Chilango Islington Reviews Summary

Food Quality

Pros:

• "This is the best burrito place I’ve eaten at ever."
• "Great prices, along with cool corona to balance the spice…thoroughly recommend coming here."
• "It tasted just as good as it did back then, even still surprising me to this day."
• "Really nice place, opted for the 'this isn't chicken' vegan burrito with some fries which was absolutely delicious."
• "The grilled prawns was very yummy."
• "The burrito's themselves are excellent value and are great portion sizes."
• "The best food ever, I've been in Mexico and the burrito wasn't as good as it's at Chilango."

Cons:

• "Both hot boxes arrived half cold and incomplete. Salsa, cheese and sour creme were missing."
• "To start off the tacos were cold, and wet."
• "The peppers/onions were really dry."
• "The chicken inside was burnt and cold and was overall inedible."
• "Ordered tacos with shrimp. There was 2 shrimp in one and 3 in the other with a few stands of limp iceberg."
• "The food was very underwhelming, bland and disappointing."
• "They now taste bland and the rice was so dry it made it difficult to eat."

Service

Pros:

• "I'm always warmly greeted by all the staff. The service I receive is very friendly and my orders are always super fast."
• "The staff don't hesitate to go the extra mile."
• "A staff member called Guya at the Angel Islington (london) restaurant... was so lovely, helpful, friendly and kind."
• "Staff was really nice and welcoming."
• "The team working here were friendly and happy to answer my questions."
• "Staff are so friendly and welcoming, love the place and the food always tastes so fresh."
• "The staff are super friendly and funny. Dont be shy to make jokes with them."

Cons:

• "The guy who served us didn't seem to know what he was doing."
• "Food was freezing and the order was wrong."
• "I was disgusted to see no gloves worn by staff preparing the food."
• "Service was terrible and the menu on the wall didn't have all the food that was available."
• "The service was also appalling, the guy making our food gave us so much attitude."
• "The behaviour of the staff is shocking, I went to pick up an order 3 of the staff where standing around chatting loudly no one acknowledged me."
• "The service was ridiculously slow."

Value for Money

Pros:

• "The burrito's themselves are excellent value and are great portion sizes."
• "The price: good."
• "Good portions for a good price!"
• "Delicious Mexican food, would highly recommend it. The guacamole is amazing and it's great value for money."

Cons:

• "Don't think I will try this location again... really isn't value for money."
• "£5 for a jarrito is abysmal considering they are 50c in the States."
• "It is also scandalously overpriced; N1 may still fancy itself as up and coming but charging prices above the WestEnd is simply ridiculous."
• "Couldn't believe it was £20 for two burritos - insanely expensive and not any different to Tortilla."
• "They loose star because overly priced, eat IN price £12.00 for a steak burrito with drink, no wonder its always empty inside."
• "You end up paying over £6 for a pretty small burrito."
• "I paid 9 pound for a salad box and I hadn't even choose any other sauce because each of them were 1 pound more."

Ambiance

Pros:

• "Its just a burrito/taco spot the indoor dining was relaxing."
• "The ambient: cramped but relaxed."
• "Islington is my favourite branch, excellent soundtrack too always has me reaching for Shazam to find out what song is playing."
• "The locations of all of its restaurants are spectacular."
• "The bar has a nice and warm atmosphere."
• "The music is amazing, the staff are sociable and friendly, and the atmosphere is amiable."
• "The whole place is quite atmospheric."

Cons:

• "Good burritos but this place has a very cheap interior which doesn't make for the nicest environment to eat in."
• "The recent refit didn't add much to the place - it still looks like it was designed by a hyper-active teenager."
• "The place itself is nothing special it looks more like a fast food joint."
• "The cleanliness of the store was questionable and the toilets had septic water coming out of the toilet."
• "The decor is super colourful and fun."
• "The decoration was quite whack, with pictures of scantily clad women in bikinis and Mexican wrestlers on every poster."
• "My only critique of the atmosphere was the music was really loud."

Portion Size

Pros:

• "The burrito's themselves are excellent value and are great portion sizes."
• "Service was super quick, I ordered the this isn't chicken low carb box and at first the portion wasn't big but I paid extra for the this isn't chicken and then they gave quite a generous portion."
• "The burritos are HUGE, and most importantly, the meat is fresh."