"Driving down to Mold I could hear a grinding noise, I drove into Checkpoint and was greeted with lovely customer service."
"These guys are really service minded, no pressure, friendly and helpful."
"I find the staff extremely helpful and knowledgable and have always found them to be very competitively priced especially on servicing and tyres."
"Staff are friendly, straight to point, keep you informed and charge fair prices."
"Very welcoming staff and great service all round."
"Friendly helpful staff. Nothing is too much trouble."
"The team are very approachable and helpful, they explain everything in detail including how the costs and time are attributed."
Cons:
"A very abrupt 'No'."
"This review is unfortunately a negative one as a result of the treatment of my father have experienced at Checkpoint Mold."
"I wouldn't trust them again with my car and the customer service (or lack of) that I received still makes me feel angry weeks later."
"Awful got a price to fix my car was just shy of £200... Also found the staff very rude and unhelpful."
"He was also rude and awkward with me on numerous other occasions."
"Costs are approximately 40% higher than Halfords, staff attitudes and training not even worth comparing!"
"Dylan told my husband to tell me to remove my previous review."
Quality of Work
Pros:
"Excellent services great staff and fixed a problem for me quickly. Can’t fault them and I will be using them again."
"Also, the pricing is fair and you know the work has been done as it should."
"Fantastic garage - always a first-class job for a fair price."
"They managed to salvage the parts that were not necessary to replace and only replaced what was needed."
"The work was carried out in good time and at a very reasonable price."
"They put in a lot of effort to resolve the issue with my vehicle and make sure that I had it returned quickly."
"Check Point Service Centre fixed the integral issues with my Citroen DS quickly."
Cons:
"Service shoddy and the garage misdiagnosed a problem."
"Mechanical repairs extremely high with the wrong diagnosis to problems being a common thing."
"Completely misdiagnosed the fault on my car claiming it was the gearbox sprockets and/or drive shaft."
"Went for a tyre repair and the wrong tyre was changed."
"They had the car nearly 2 hours, did nothing and told me there was nothing wrong with it."
"I noticed when I got home that when changing the bulb Checkpoint had made a small but noticeable scratch on the front of my car."
"A simple change to Summer tyres took hours. I had a rusted wheel nut which broke 2 tools in an attempt to remove it."
Value for Money
Pros:
"I highly recommend this garage and keep up the good work guys."
"The price for the work was lower than I was expecting it to be, which was a bonus!"
"Unbelievably helpful service and excellent prices, especially relating to a niche bulb for my car."
"The price was more than reasonable too."
"Always feel the cost for the work is transparent, honest and quotes are always provided upfront."
"Ended up paying less than I was quoted due to some parts being completely fine and not needing changing."
"The pricing is fair and def a good first experience and quick turn around."
Cons:
"I would not recommend them to anyone. I would suggest you avoid them at all costs."
"I wouldn't trust them again with my car and the customer service (or lack of) that I received still makes me feel angry weeks later."
"Costs are approximately 40% higher than Halfords, staff attitudes and training not even worth comparing!"
"Quoted a price for a new battery over the phone... it’s £20 dearer. I was told I was misquoted."
"Used to rate them but they have started to flog budget tyres as mid range and overpricing work."
"Went in to buy a full set of wheels and tyres (£1250) & was told that didn't include fitting."
"I am not satisfied with their services, after half a year, I changed the filters myself and found that out of 4 filters they only changed two and those 2 were of the worst quality."