The London Inn Reviews Summary

Staff and Service

Pros:

• "Staff were quick, friendly and accommodating, all orders were handled well."
• "Staff helpful which makes such a difference."
• "Very friendly staff."
• "The staff were very jolly and helpful and the food came quick too."
• "Service was excellent, Sunday roast was as good as I've had anywhere local, and very filling!"
• "Good staff, the lady that took my order. Was very polite an professional."
• "The staff are friendly and polite and service was quick despite the pub being busy."

Cons:

• "Shocking customer service. Cant complain to them as THEY DONT ANSWER THE PHONE."
• "Service was slower today Sunday and order was wrong."
• "our main server was devoid of manners, charm or any pleasantry such as hello, please, thank you."
• "Waiter asked another customer to clean their own table."
• "Asked waiter for another fork, did not bring one."
• "No apology from the staff who had a couldn’t care less attitude."
• "The female member of staff, sour face, no enjoyment in her role to the pub."

Food Quality

Pros:

• "Outstanding food quality and outstanding service, the best place I've visited so far."
• "The burgers are excellent too. Quality meat and excellent value for money, and you're able to build your own selecting from a list of options."
• "Food was really nice. Freshly prepared, piping hot and good sized portions."
• "The best lasagne I have had for a long time! Super cheesy too!"
• "Always a great breakfast, good quality, includes a drink and served all day."
• "Food was great. Well cooked, tasty and very generous portions."
• "Food was fabulous. Great burgers and loaded plates."

Cons:

• "Iv eaten there a few times now and even though you get a very good size portion the food has never really excellent either the fish is to greasy or the buns on the burgers are over done."
• "The burger was dry and no taste what so ever not even seasoned."
• "The food was terrible, I had lasagna which I had to send back because the pasta wasn't cooked and all you could taste was the cheese."
• "No lamb on our plates, when questioned the waitress said that the Kings did not include lamb."
• "Beef was so tough I couldn’t even cut it, cabbage was pretty much raw, sloppy stuffing ball and it was all barely warm."
• "Most meals were fine however the chicken was very dry."
• "The 'home made' lasagne was smothered in cheese with very little sauce. And not much taste."

Ambiance and Atmosphere

Pros:

• "Inside was retro with old wood and metal tables, lots of different light fittings, brick walls and metal signs."
• "Stamford is a lovely place too. Worth a visit."
• "Nice drinks selection and also great for live music."
• "A big pub with many levels outside seating which is upstairs."
• "It was a nice atmosphere with friendly staff hence 3 stars."
• "A very trendy pub you could take your mum (for lunch say) or have a few pints with the lads."
• "Atmosphere is really Great. Friendly and Welcoming people having a Good time."

Cons:

• "Was a great place before they did a Hopeless rebuild. I don't actually know who designed it but they haven't got a clue?"
• "Seating outside was very very close together given the current climate would have been better with a little more spacing."
• "Absolutely NOT dog friendly, shoved out on a windy balcony with no protection is not dog friendly, the staff are far from friendly as well."
• "Only thing ì didn't like was the exit down the fire escape due to covid."
• "It’s freezing cold inside so be sure to bring your jacket, scarf and hat."
• "Usually go here to watch the rugby, good venue just a shame more of the pub isn’t used when major games are on, as I’m sure most of the income is from people watching the rugby. And it’s rather cramped."
• "Only down side was the small area which had sports screens which was packed when we arrived as the rugby and football was on."

Value and Pricing

Pros:

• "The menu had a great variety and the value was surprisingly good."
• "Highly recommended a visit."
• "Well kept beers and good value food make this a popular pub in the centre of Stamford."
• "Fantastic value for money food. I have always dreamt of burgers like this."
• "Good prices even if the food is fairly standard, nothing special."
• "Real pub food at amazing value."
• "Good value Sunday lunch, large portion and decent roast potatoes."

Cons:

• "Pretty much everything you could ask for, but be aware the prices are a little higher than some other places."
• "I wasn't very impressed when I was charged 2 pound for a drink, the meal came and the drink had 79p on it."
• "The food has gone up in price but has got worse."
• "Food was disappointing: ordered Halloumi Fry's as a starter and they had been it appeared been re-heated rather than cooked fresh."
• "Service when it comes to clearing away plates etc is on the slow side."
• "The staff was then extremely rude arguing with me telling me how it’s marinated."
• "Craft beer I was poured was minging, cloudy and sour it went straight back."