Riverside Farm, Greene King Pub & Carvery Reviews Summary

Food Quality

Pros:

• "Good portions leaving you full and struggling to want to fit in pudding."
• "Came in a bit ago with the other half for lunch while on a road trip and had some of the best load fries of my life."
• "Excellent choice of food. Carvery fab."
• "Superb carvery, beef and gammon both lovely, very good selection of vegetables, roast spuds among the tastiest we’ve ever had."
• "The food is good for the price."
• "The food was delicious and didn't take long to come."
• "The food was Great, The Staff were very Friendly & Welcoming."

Cons:

• "Carvery was poor, obviously just been left warmed up for too long, roast potatoes awful."
• "Not as good as it used to be came in tonight had a carvery wasn't much choice."
• "Food was mediocer torkshernpuddings werr clearly frozen"
• "Food Cold and Tasteless!"
• "Really poor quality food."
• "mash potatoe that tastes like it came out off a packet"
• "Main course was disgusting. (Meat tough burgers overcooked and dry)."

Service

Pros:

• "Staff very attentive and professional."
• "Staff very friendly and helpful, nothing too much trouble we had the carvery twice as so enjoyable😄."
• "The staff were lovely and really looked after us."
• "Our waitress, Tiffany was very attentive and friendly but that was no surprise because the staff there always are."
• "The waiting staff were fantastic: polite, always smiling and very helpful."
• "Staff were helpful, friendly and attentive."
• "Staff amazing! Wonderful event hosted here."

Cons:

• "Disappointing. Queued ages to order, staff more interested in sorting out their breaks."
• "Terrible service only one member of staff taking food orders and bar staff standing around doing nothing."
• "It wasn't busy at all, yet empty glasses and rubbish from the table wasn't cleared away and no check backs on any of the food were carried out."
• "Horrendous service, took 20 minutes to get a drink"
• "Useless in all aspects of service."
• "never enough staff on and the staff that are on have terrible manners"
• "Waiting staff were rude and expected us to pass them our empty plates without a thank you."

Cleanliness

Pros:

• "The visit to Riverside Farm was very good for the price, it was clean & tidy."
• "Deco was bright and clean."
• "From my last experience of dirty sticky grimey tables food and plates all over etc, I was pleasantly surprised when I went back and it was actually tidy and clean."
• "The place has been refitted well and looking bright, a 1000 times better than before."
• "The pub is tidy and clean."
• "The place was lovely, staff very helpful and were very good sealing with our gluten free requirements."
• "Very nice decor."

Cons:

• "Really dirty! Children's toilets were blocked."
• "The doors going into the toilets are really dirty, toilets disgusting."
• "Now it is filthy, snail trails on carpets, rubbish in the very tired looking outside play area, smashed glass doors boarded up."
• "The tables were sticky and had assorted cutlery and food underneath them."
• "The toilets don't appear to have been properly cleaned in a long time."
• "Everything was luke warm, veggie sausages cold in the middle."
• "The 'mushy peas' are just slop. Veg was horrid and lack of choice."

Value

Pros:

• "The drinks were nice and the price overall was very good."
• "Prices are very reasonable."
• "Great value for money, great choice and very pleasant staff."
• "Prices are very very competitive and I was nicely surprised when I paid my bill."
• "Excellent value too."
• "Food is ok reasonable value for money."
• "The food was great value and the carvery was delicious."

Cons:

• "Whacky warehouse £5 for just the ball pool, ridiculous."
• "Booked a table for 9 prople at 5.30pm - Carvery a waste of money, veg very limited."
• "Sorry still not value for money."
• "ordering was traumatic, food measly"
• "Carvery was dried out and cold obviously not refreshed recently."
• "Had to ask for our food to be put in the microwave!"
• "Food is OK but not worth the poor service."