Lane7 Bristol Reviews Summary

Variety of Games

Pros:

• "There's a lot to take in with different games you can play, from retro arcade games to top-of-the-range hunting games."
• "The other arcade games are good too, there’s a nice range of games to play (including beer pong, darts, basketball, and air hockey)."
• "So much to do, such as Bowling, Shuffleboard, Darts, Hoops, BeerPong and arcades."
• "There's a wide selection of arcade games and bar games if bowling isn't your thing, and there's tons of tables inside and out."
• "Fun venue which offers a lot of the recently popular activities (e.g. darts, shuffleboard, pool, etc.) all in one place."
• "This is not just bar this is a place for every taste to enjoy."
• "We went bowling then a hour on the pool table. Then got some food from Fat hippo which was so delicious!"
• "The place is spacious, great to hang out with friends with fun activities like bowling and darts."

Cons:

• "There were a lot of arcade games we played here but the card machine to accept the payments was not working well."
• "A couple of the games were broken during my visit."
• "I could see no indication of how much the games cost (basketball, air hockey, etc) on the machines."
• "We also tried to use the air hockey and skee ball whilst we were there to make our journey worth it and both were broken so we left."
• "Some of the games didn’t work but took my money anyway."
• "No record of our sessions, then once they found them no record of food ordered."
• "Bowling did have a lot of no registering of balls, so you could throw sometimes 3-4 balls per turn."
• "No staff, no care, no effort just a waste it time to visit, 100% would not recommend visiting here until they get there act together."

Customer Service

Pros:

• "The staff were so friendly and welcoming and seemed to be enjoying their shifts, which is nice to see as a customer!"
• "When I arrived Mo greeted me at the bar with the most welcoming vibe and continued to be great all through out our visit!"
• "Made a corporate booking and was told upon arrival with 30plus members of staff the booking were delayed. The staff were apologetic and proposed multiple solutions to keep us entertained."
• "Staff are incredible. So friendly and ready to help."
• "Samir especially looked out for us; with the right balance between friendly and efficient."
• "Allan who looked after us at the bar, ensure we got a brilliant bench next to the DJ & dance-floor!"
• "Staff were working super hard to make sure everyone was happy and kept everything together when it got really busy."
• "Had the most fun evening at Lane 7! Staff were working super hard to make sure everyone was happy."

Cons:

• "Service could be improved, maybe a bit more enthusiasm shown amongst the staff!"
• "Staff were nice, but extremely over worked. I waited 10 minutes for a cola."
• "We left. Terrible experience and I'd hope a nice place like this would match that in their management's customer service skills."
• "Unfortunately be warned about the bowling: if you book a game it is very literally 29 mins which they don't emphasise when you arrive."
• "I thought well.. is there any point she's clearly in a bad mood with how rude she had already to been to me at the bar."
• "We have visited Lane 7 since it opened nearly every other weekend, we won't be visiting again!"
• "Service was worse than bad, slow and incompetent/inexperienced staff that didn't smile and were generally impolite."
• "the staff are very unkind and rude, we waited 30 minutes to get served."

Pricing

Pros:

• "Great venue for bowling and pool, lots of other activities and I thought it was good value."
• "Visited for a friend's leaving do and had a great time! It's a little on the pricey side, but the place is well kept, has a great atmosphere."
• "We had an absolutely brilliant night at Lane7. The place was buzzing with a great atmosphere."
• "This is an excellent venue, there are so many activities to do that time flies by, the food is excellent."
• "Thanks for the time I had there! What a place to be to have a chill day with mates! its got everything you could ever want."
• "Great fun! Had a few teething issues but all seems good now! Amazing food from independent popups, great selection of drinks."
• "Had an awesome night in here on Saturday for my Boyfriends birthday!"
• "10/10 Highly Recommend! Brilliant Birthday Night!"

Cons:

• "We wanted to play a game of bowling but couldn't justify the price and decided to just have a drink instead."
• "Check with your bank manager before buying a soft drink, because you'll be in for a shock....it's over £4 for a lemonade (that's FOUR!!!)"
• "Extremely overpriced for what it is, you’d think for what they charge they need easily double the staff they had on."
• "The drinks weren't bad, but the food was hugely overpriced - £12 for a burger with no fries!!!"
• "I had a Mac10 burger which cost £15 and when I arrived was advised the cost of fries or slaw would be extra."
• "Humm first of all, over £15 for a soft drink and two pints. Charged £1 for a dash of lime in one pint."
• "We were told that a manager would come to us and speak to us about refunds, however that never happened so we left very dissapointed."
• "Booked one lane and one hour for a dining table. Gave us a wrong lane, then gave us another wrong lane then finally played."