Address: Heron Gate, Taunton, TA1 2LP, United Kingdom
Phone: +448448261471
Rating: 4.2
based on 159 reviews.
Staff and Service
Pros:
"Can't praise this place enough. We had a family get together there, we had three lanes and were given our own staff member who was great and helped out tremendously also kept the little ones amused between there turns."
"The staff are attentive and nothing is too much trouble."
"Had a blast and the staff there are very friendly and are very helpful."
"I wasn't disappointed, the staff were friendly, you can have service to your lane if required which is always a bonus."
"Had a birthday party here for my lad and a dozen hyper seven year olds. Party host Callum was great and they really looked after us."
"Staff helpful and friendly."
"Had a very nice evening bowling for my son's birthday. All the staff were great, especially Marcus behind the bar who was completely lovely and helpful."
Cons:
"Although the lanes are good and the whole place is clean and generally the atmosphere is good; the staff are normally fairly miserable and it is REALLY expensive for 2 games."
"We were quite hurried at the end of our game to vacate the lane by a slightly rude chap."
"Staff member nearly refused to serve my friend."
"Waited between 10 and 15 minutes at the bar as only 1 person serving."
"The lack of staff and poor organisation makes this place really difficult to rate any higher that 2 stars."
"Just rude staff."
"Firstly our party host was useless, no interaction with the kids at all, when we press the table service button at the lane (perk of VIP lane) she just looked then walked away."
Facilities and Cleanliness
Pros:
"Lovely place we stopped over at with friendly staff, arcades, pool tables and food."
"The venue was tidy and very clean."
"Recently refurbished the venue was looking smart and clean. Fun had by all."
"Clean, tidy, friendly staff and reasonably prized entertainment to keep the children entertained in the wet summer hols!"
"Had great fun in arcades very clean as well."
"Place is lovely and clean and the staff are so helpful."
"We played bowling and all the facilities were clean, plenty of balls available and was very enjoyable."
Cons:
"I noticed too that the toilets are always really unclean and smell bad."
"Warning it is fairly Loud on there and could have been a little cleaner."
"Toilets were smelly they need stronger extractor fans."
"The place is tired and in need of a refurb, toilets not that clean and the gents smells."
"Glass entrance doors very grubby and the washrooms also did appear to be very clean."
"The whole place needs a refurb."
"One star lost for the ladies loos - at least one blocked, another with blood all over the loo paper."
Value for Money
Pros:
"Drinks averaged £2.50 for coke and slushies..quite reasonable."
"The prices of the food and drink was very reasonable."
"Was great fun.. They have really made this place so much better over the last year's, we played one game, price was okay around £18 pounds for the 3 of us."
"Had a vip game with food and drink included. Fab price for a evening of fun."
"Paid for bowl and eat which I feel is a pretty good deal. Food is basic, but nice."
"Always enjoy bowling here, nice and cheap with a decent arcade coping with the pandemic well."
"After visiting Hollywood Bowl for a friends day out, we received great service and good customer care very pleased with service and would return as prices were cheap!!"
Cons:
"Lively and good fun. A bit expensive though when you take in the arcade games."
"Although the lanes are good and the whole place is clean and generally the atmosphere is good; the staff are normally fairly miserable and it is REALLY expensive for 2 games."
"Over priced. Came for my sons 6th birthday, the bowling was okay but when booking online thought we were getting a good deal by paying for the 4 of us to eat in too. Big mistake, the food was awful."
"Bowling was ok but again overpriced."
"Should of cost £12.90 each for 2 games and drinks but ended up being charged £15 each."