Toby Carvery Hinton Reviews Summary

Service

Pros:

• "Service excellent despite being busy. Carvery was lovely."
• "Upon my entry to the establishment I was met by Kim who showed us to our table and helped us find the food."
• "Mario would do anything you needed, old world service, loved it."
• "We were well looked after by Dan who even sang 'Happy Birthday' to her."
• "Table server was very good and even had special little treats for our children as they did well and finished their dinner!"
• "The staff were extremely helpful, entertaining and friendly and the decor very relaxing."
• "Staff very friendly and helpful and the 2 chefs serving were very friendly and chatting with us."

Cons:

• "Very bad service but the food was good."
• "Shocking customer treatment and level of disrespect by the manager!"
• "Very bad welcoming when I advised that we were a party of 10."
• "Improve customer relations.. we informed them we were bring our dog and needed to sit in the bar area."
• "Arrived and sat at the table for twenty minutes totally ignored."
• "The staff although polite were quite disinterested and standing around in groups talking."
• "Poor service, hostess barely looked at us."

Food Quality

Pros:

• "Every item of the meal was perfect."
• "The Toby Carvery Hinton, Christchurch is a great place for a carvery which was delicious, with a wide variety of different meats, vegetables and gravies."
• "Really enjoyed our meal there yesterday, excellent choice of 5 meats, nice selection of hot vegetables."
• "Food exceptional, too full after roast dinner and very pleasant waitress said we could take home a dessert."
• "The food was fresh, recently cooked and to a high standard."
• "Absolutely brilliant breakfast and nice and cosy environment, staff are lovely too, definitely going back."
• "The food was really good, the staff were fantastic."

Cons:

• "The beef was nice, the pork and turkey, very dry, the vegetables were quite tasteless and over cooked."
• "Carvery was nice but bit the beef was not nice, as was abit tough stringy and gristly, the gammon and turkey was delicious."
• "The food was tepid & tasted days old, so disappointing!"
• "The Yorkshire Puddings were huge and really amazing (I could have eaten two!)."
• "At the Carvery I asked for Turkey and the chef carved small pieces which broke up further as they fell off the bird."
• "The mashed potato was awful. It was dried out and full of the horrible black bits from the potatoes."
• "The food was nice but lukewarm so by the time we sat to eat it, it was mostly cold."

Value for Money

Pros:

• "Good value and was very surprised by the quality of the food."
• "Friendly staff, excellent carvery and great value."
• "We also thought that we had great food for what we paid."
• "We used the Over,'60s voucher and thought this was very good value."
• "I booked a table on the 50% off Toby Carvery offer they do every now and then on a Mon - Thurs."
• "Good value good Sunday lunch. Pile your plate up with vegetables and chef was not stingy with the meat."
• "It was worth the wait, very well cooked, excellent value for money."

Cons:

• "Over £12 for the carvery for an adult so with 2 adults and 2 children and one round of soft drinks we paid nearly £50."
• "Complained to the waiter but still had to pay full price! Never going back!"
• "They are very enthusiastic about salt."
• "And the price has gone up by an astonishing £3 since our last visit which wasn’t that long ago."
• "Worse ingredients and rising prices mean it's less and less appealing to dine out."
• "We were very disappointed the cost especially for 4 meals and four non alcoholic drinks was nearly £70."
• "No Turkey at 12.45pm?? Pigs in blankets with no blanket at £3.50 a portion!!! Greasy & over cooked."

Atmosphere & Decor

Pros:

• "Clean and tidy, so overall a very pleasant experience."
• "The atmosphere was light-hearted, with nearly all the tables full with people talking or eating their lunch."
• "The Toby Carvery Hinton, Christchurch is a great place for a carvery... the decor very relaxing."
• "Lovely pub restaurant with excellent food and friendly staff, kids catered for. Comfortable. Seating really recommend this place."
• "We love to go for a walk along the beach nearby and then go for lunch 🍽️ 🙂"
• "Clean modern toilets."
• "The table was clean, the servery area very clean and the toilets (according to my wife and grandchildren) were immaculate."

Cons:

• "Also, I think there must have been a problem with the air conditioning when we went as it was uncomfortably hot in the restaurant."
• "It was one of the coldest restaurants I've been in for hot food."
• "Mens toilet seat is appalling, will add photos. Not difficult to change a toilet seat."
• "Only bad thing to comment on was the overall cleanliness of the tables which we could see were a bit sticky in places."
• "The interior decor is tired, the service was poor."
• "Also the gents toilet needs a good freshening up with a lick of paint and new toilet seats!"
• "The food was bland. The look was unappealing."