Toby Carvery Willerby Reviews Summary

Food Quality

Pros:

• "On a positive note the food was delicious."
• "Best value and tastiest meal out I've had in an age!!"
• "Food was hot and delicious."
• "The quality of the food was perfect, and the setting was lovely - as expected."
• "Food was its usual high standard, lots of choice, topped up frequently to keep it fresh."
• "The carvery itself presented a delectable range of perfectly roasted meats, each succulent and flavorful."
• "Absolutely delicious meal. Choice of 4 roast meats and lots of variety with vegetables 😋"

Cons:

• "The roast potatoes were like bullets and almost impossible to cut into, the Yorkshire puddings were dry and brittle."
• "Unfortunately the beef we had was OK, a bit fatty but OK, but everything else was dried out and lukewarm."
• "The food overall was quite bland, carrots, peas, sweetcorn had next to know taste."
• "Cauliflower was mush."
• "Half the vegetables were rock hard, but hot."
• "The meat was fatty and the place was swarming with flies all over the meats."
• "The food was stale. They was Flies everywhere & on the food."

Service

Pros:

• "Staff were very friendly and polite, especially Yasmin and Claire B who looked after our table."
• "Saw Nikki have to deal with a table of very difficult customers and Nikki did it in a cool, calm and professional manner."
• "Warmly greeted by welcoming staff member. Serving staff attentive, professional, approachable and smiley."
• "Fantastic lady carving meat was very helpful couldn’t do enough for us helping my autistic daughter."
• "Our waitress (Yasmin) was great. The Sunday dinner was fantastic also, with the carvery chefs happy and courteous."
• "Our waitress Yasmin was amazing and accommodated to all of our needs."
• "Yasmin provided exceptional customer service given the fact we were a party of 2 adults, 2 children and a toddler."

Cons:

• "Didn't give us enough time to sit before asking what we wanted to drink."
• "Complained to the staff however they were not interested."
• "Service is minimal, granted its a busy morning, but other than the initial greet at the door there was no other service."
• "Empty plates and glasses all over the bar."
• "Only one let down was it was boiling in the restaurant and another server (not lily) kept slamming the door shut."
• "Place was extremely but staff didn’t seem to care and just chatting amongst themselves."
• "Carvery itself was lovely, the staff need some work. Was seated relatively fast however the majority of staff completely ignore you when you try to ask them a question or get their attention."

Ambiance & Cleanliness

Pros:

• "The pub Inside was lovely and nicely decorated."
• "The ambiance of Toby Carvery complemented the dining experience, with a cozy and welcoming atmosphere that was neither too loud nor too quiet, allowing for pleasant conversation."
• "Cleanliness and attention to detail were evident throughout the restaurant, from the well-maintained dining area to the pristine condition of the facilities."
• "The place was large but very well managed. Very clean and warm."
• "It was a clean venue."
• "The host greeted us with a friendly smile and showed us to our table."
• "Food very good and value for money. Carvery meat in this case turkey and beef beautifully cooked and carved."

Cons:

• "We still had hygiene concerns after a bottle of J2O and the glass brought to the table were covered in mustard."
• "The toilets were dirty and floor was very slippy."
• "Next problem, the flies were everywhere! I killed 4 near me!"
• "Finally there is still an issue with flies in this restaurant which is off putting when eating your food."
• "The meat was fatty and the place was swarming with flies all over the meats."
• "It was fly ridden and made eating our food an unpleasant experience."
• "The toilets weren't very nice either. There were faeces in a couple of them."