Rosa's Thai Cardiff Reviews Summary

Food Quality and Taste

Pros:

• "The food was absolutely incredible, so many flavours."
• "The food was insane! This has to be the best place I’ve eaten at in Cardiff for a long time."
• "Food was just sensational, they hit the flavours of Thai cuisine on the spot."
• "Absolutely beautiful, we had Tom yum, chicken satay and soft shell crab rice. Everything was spot on & full of flavour."
• "The food was absolutely amazing, was so delicious and divine."
• "The tom yum soup was a perfect combination of spicy and sour and the sticky rice had the perfect consistency and flavour balance."
• "Food was surprisingly tasty, especially the very authentic Pad Thai."
• "The food was very flavourful, quick and friendly service."

Cons:

• "The food was disappointing - see pics of beef massaman curry cube squares."
• "I rejected the pad Thai noodles because it was dry."
• "It's edible, but not sweet and authentic."
• "Food quality and taste was very average and the fact that - for a meal of two courses and two small cans of beers - we were charged £4.40 service charge."
• "This is only for the food we ordered, the coconut curry noodle soup was very very bad."
• "Sadly nothing special. My plate with noodles and chicken looked sad with a few pakchoi cabbages & 2 tiny pieces of pepper."
• "The food was perfect in every aspect(although I only ate the chicken Pad Thai) the churros for desert were lovely also."
• "The only thing that I can say. Maybe our fault, We paid the service charge not realising that it was included in the bill."

Service and Staff

Pros:

• "Lovely, friendly server & all the staff were happy and smiley."
• "Service was efficient, friendly and relaxed."
• "Sammy was so helpful and kind."
• "Both vegetarian, the selection and quality of food was amazing. Our staff were warm and friendly, and the service was spot on."
• "The staff were incredibly accommodating, we ordered a dish that ended up being too spicy, and they happily replaced it with a dumbed down spice version!"
• "Sophie was really wonderful during our meal today, made some great menu recommendations."
• "The staff were extremely helpful and friendly."
• "We were served by a wonderful man called Hoi. He was amazing and made my experience 100 times better."

Cons:

• "The music is too loud and the wrong sort of music for the place."
• "The service was very good and they were extremely welcoming. We had a shared starter that was delicious. For a main we shared the crab fried rice and broccoli the crab fried rice was a little bland for us with the sauce from the broccoli it was tasty."
• "While the interior was nice and clean, the service was unfortunately worst we’ve had in Cardiff."
• "Staff was ok, but we had to ask for additional plates and paper napkin."
• "Service and atmosphere were nice so no real complaints there."
• "The atmosphere in the basement could be improved as it is more welcoming upstairs but I enjoyed my meal and experience and I will be coming back for more meals again."
• "First, I felt unwelcome by the waiters."
• "Pretty disappointed. Som tam was really bland, expected a lot more. Nothing felt authentic at all. 2 out of 3 of the waiters/waitresses were really miserable."

Ambiance and Atmosphere

Pros:

• "Enjoyed the food and atmosphere here but there is some room for improvement."
• "This is a bustling and cosmopolitan area with several international eateries and lively bars and pubs."
• "Great place to eat and really awesome food (maybe because we were eager for something Thai to eat😜)."
• "The atmosphere in the basement could be improved as it is more welcoming upstairs but I enjoyed my meal and experience and I will be coming back for more meals again."
• "Lovely food, my meal was advertised to be 🌶🌶🌶 spicy but it was like 🌶spicy, (I’m not complaining though) maybe my taste buds have a high tolerance to spice?"
• "Great food (recommend the classic pad Thai and red curry, very yummy)."
• "Sophie was really wonderful during our meal today, made some great menu recommendations."
• "I have been a fan of Rosa’s Thai cafe for a long time as I used to frequent the Totting location."

Cons:

• "Minus a star only because it’s pretty loud but otherwise a great time."
• "What let's this place down is the atmosphere. The music is too loud and the wrong sort of music for the place."
• "The atmosphere in the basement could be improved as it is more welcoming upstairs but I enjoyed my meal and experience and I will be coming back for more meals again."
• "The only thing that I can say. Maybe our fault, We paid the service charge not realising that it was included in the bill."
• "The food was perfect in every aspect(although I only ate the chicken Pad Thai) the churros for desert were lovely also."
• "The atmosphere in the basement could be improved as it is more welcoming upstairs but I enjoyed my meal and experience and I will be coming back for more meals again."
• "Overpriced and pretty tasteless, the medium spice was not spicy at all. Only good thing about the place is was Kevin who was lovely and provided a great service."
• "The food was good, service a bit slow but not a problem as we weren’t in a rush."