Address: 63 Goodramgate, York, YO1 7LS, United Kingdom
Phone: +441133224260
Rating: 4.7
based on 126 reviews.
Staff Service
Pros:
"The staff here were incredibly generous and kind, welcoming us with warm smiles."
"Staff were friendly, the atmosphere was warm and welcoming."
"Treated me and the wife and child really well for my wife’s birthday."
"The staff were fantastic. Treated me and the wife and child really well for my wife’s birthday."
"Fantastic Atmosphere, Brilliant food, food was amazing. Mostly the staff were the most welcoming and kind."
"Very friendly staff awesome food."
"The service was super friendly and, considering it was just a Monday night there were quite a few tables in and it was a lovely bustling atmosphere."
"We went for a family meal and the service was great from the moment we walked in, they made you feel relaxed and welcome."
Cons:
"The restaurant's lighting was nice. The service was good. But the food was very awful."
"The toilet was dirty, no paper towel or no dryer. Overall experience was so bad."
"The service is appalling. We left before being served as the staff made little effort to accommodate us after they failed to honour our reservation."
"We were shown to a table that was dirty and had the previous diners drinks on it. We sat in silence and were not approached again for 15 minutes."
"Firstly, the service was horrible. We booked a table and turned up on time, there were 5 tables occupied."
Food Quality
Pros:
"The food was impressive, and they even treated us to a complimentary lentil soup starter and tea pot at the end."
"We really enjoyed all the food we ordered. Can't wait to come back."
"The food was great, really flavoursome and authentic."
"The mussaka had this perfect blend of flavors, and the damas lamb was tender and succulent."
"All the food came together at the same time very quickly. Big portions for meal. Very filling and tasty."
"Good food, not the best of Levant cooking I've eaten, still enjoyable and filling."
"The food was amazing and she said
the falafel was really authentic and just like she would get back home."
"The food was amazing. You are allowed to bring drinks from the Tesco next door."
Cons:
"But the food was very awful. We ordered £32 deal for 2. £12chicken fillet & £10 salad. But the food was so tasteless."
"I got the fatteh which wasn’t special but the hummus was really good and the tea too. Falafel needs work."
"We ordered 2 versions of 'The Beast' one with chicken and one with lamb meat. We enjoyed the Chicken but unfortunately we did not enjoy the Lamb meat which was burnt."
"Unfortunately the 'feast' for 2 was anything but. The meat quality varied. The lamb wasn't fresh. (The chicken was)."
"Very NOT recommended, the food quality is very bad and the quantity is very little for what you pay."
"But I have to be honest. The food is very average. It's okay. But not amazing. I found it bland."
"We ordered a meal and got a completely something else, and why is it CASH ONLY with no notice or a note before we order the food."
Ambiance and Decor
Pros:
"Beautifully decorated interior, although due to the size of the restaurant, they are much closer than you’d expect."
"The restaurant's interior design is a feast for the eyes. The Arabian maximalist style creates a cozy and inviting ambiance."
"The atmosphere of the restaurant was very authentic and nicely decorated."
"The food was gorgeous and fresh, good sized portions
, and the decor too!! Beautiful! Would definitely recommend."
"The Arabian music playing in the background added that extra touch of magic to our evening."
"The Interior is inviting and authentic."
"The beautiful decor attracted us initially - rich red seating and interesting lighting."
"The restaurant itself was breathtakingly beautiful. Needs to keep on top of the music playlist to improve atmosphere."
Cons:
"The toilet was dirty, no paper towel or no dryer."
"Cash only and Bring your own booze if you fancy a drink with the meal."
"This restaurant is on par with some posh Middle Eastern restaurants I have eaten at in London. I will definitely be back!"
"Originally when it first opened there was one problem - the front door did not close properly."
"I tried the other two branches in Leeds and Bradford and both were spot on, but this one in York is just the name of the restaurant."
"We were about to come back to the apartment and get a takeaway when we spotted Bab Tooma and decided to go in. Very good decision!"
"I could never imagine that I can find this kinda excellent atmosphere in York."