El Murrino Reviews Summary

Food Quality

Pros:

• "The food was delicious on every occasion, tastefully presented and served with a smile."
• "Food was fantastic. We had the food delivered. Caesar salad was nice and crispy."
• "Absolutely bloody amazing - cheap, good quality and brilliant service!"
• "The pizza was delicious and I have a very happy Hubbie..... Delivery was spot on time, food was hot and delicious."

Cons:

• "Pizza was so unpleasant to eat. Barely any cheese, what was on it tasted cheap and may as well have used cardboard for the base."
• "Not a meatball to be found on the meatball pizza. Just a tiny scattering of mince meat with very few other ingredients."
• "Pasta was raw.Not al dente,RAW.Bland,no taste no salt no pepper just uncooked pasta with a bland sauce."
• "The food was bland, just tasteless rubbish. Paid £6.50 for the privilege. Food was bland, just tasteless rubbish."

Service

Pros:

• "A huge thank you to the whole team who provided a great level of service."
• "Very friendly, staff were very helpful... we asked for extra chilli and they were more than happy to leave the chilli bottle with us!"
• "The staff here was very kind and ordering and wait time was very good and quick."
• "Service was excellent for what they were going for, a few minor tweaks to it that could've been implemented, but absolutely nothing to complain about."

Cons:

• "Caution for Coeliacs - noticed they were preparing all the pizzas in the same space/putting them all in the same oven without pans/using the same tools to cut them."
• "Worse experience!!! Nothing was right, disgusting food, served in plastic containers and plastic cutlery! 30 minutes waiting time for a simple (disgusting) salmon avocado salad."
• "After a long shift, just wanted freshly cooked tasty food. And choosing El Murrino was the best idea. Really fast delivery. The person who delivered the food was very nice and kind."
• "Delivery was 1 hour and 10 minutes late! No proper apologies at all. I told young lady I was not going to pay for such incompetent service."

Atmosphere & Ambiance

Pros:

• "Great atmosphere and food as good as any we’ve had in Italy. Staff super friendly and prices great value."
• "Atmosphere was incredible being hit by the smells of food cooking and seeing the open kitchen."
• "The atmosphere is nice, but relaxed, cozy, not 'over the top'. Very nice warm lighting."
• "The atmosphere could improve a bit it was too hot inside but apart from that very good place."

Cons:

• "Went to the beach bar. Very pretty and nicely decorated. Nice atmosphere. Friendly staff. Only had drinks. Didn’t seem to be any happy hour or deals on cocktails."
• "Visited the beachside location. Nothing but good times and vibes. Staff are very nice. Food is delicious. Atmosphere was awesome."
• "Beautiful takeaway food both pizza and pasta! The pizzas are beautifully cooked and the perfect thickness in my opinion."
• "Service was great and could not fault it. I also liked the half cut scooters that children could sit on and play games. On a sunday children eat free."