The Humphrey Bean - JD Wetherspoon Reviews Summary

Atmosphere

Pros:

• "Nice atmosphere."
• "A great place to eat or socialize."
• "A very relaxed atmosphere."
• "Really nice pub with what appears to be quite an old facade but with what I would call a post modernist industrial feel to the whole thing."
• "The venue is light and airy."
• "Nice lively pub, natural light, very large garden with the Normans built historical castle looming over your eating, drinking chatting and general enjoyable activities."
• "Nice airy building on one level."

Cons:

• "Silly rule on kids on premises and not well signed."
• "Awful atmosphere. Had my food quickly and left....would of stayed for more drinks otherwise..."
• "The garden was messy, tree mess on tables."
• "Very unhygienic place food on empty tables for gyration stay."
• "It's a great place if you like canteen food, sticky carpets and a limited choice of beer."
• "The atmosphere is more open than a lot of weatherspoons I know."
• "great beer selection and fun environment!"

Service

Pros:

• "Very friendly welcoming pub."
• "Great staff."
• "Excellent service, speed of drinks and food, attentive staff checking if we were ok."
• "The staff here are friendly and helpful."
• "Helpful waiting staff."
• "The staff are friendly and the service is quick."
• "Staff friendly and efficient."

Cons:

• "Took ages to be served. Food was ok but took a while as well."
• "Extremely slow service, sticky tables."
• "Banned for having a speech impediment. Rude aggressive staff. Manager a wet wipe."
• "Bought the refillable coffee till 2pm... Ridiculously rude and unprofessional."
• "The staff seemed rather rude but they were very understaffed which didn't help them."
• "Not impressed with staff, no one seemed friendly or keen to assist."
• "Awful waiter, rude and inconsistent with their ID policy."

Food & Drink

Pros:

• "Delicious choices for breakfast, lunch, and dinner."
• "All food was hot too."
• "The choice of drinks and food is always extensive, and better than reasonably priced."
• "The Guinness was excellent as was the Doom Bar."
• "The food was very tasty and nice."
• "The food is excellent and the the food and drink menu caters for all tastes."
• "Food is above average for weatherspoons and the breakfast is good too."

Cons:

• "The pizzas were undersized and didn't have many toppings."
• "Terrible beer. Always old & tired."
• "Ran out of carlsberg, ran out of bud light."
• "Ran out of loads of spirits."
• "Food is average- what you would expect for the price."
• "I had a burger which I personally didn't like much as it didn't have much flavour and was dry and the chips weren't that nice."
• "Food was average. I had a mixed grill where there was no option on the app for how the steak was to be cooked."

Cleanliness & Maintenance

Pros:

• "A nice clean weatherspoons."
• "The place is clean and the food is good."
• "It was a nice space with an amazing fire, very clean and welcoming."
• "Nice clean toilets."
• "BIG weatherspoons with a lot of alcohol selection and very lovely garden."
• "VERY Covid ready."
• "The decor inside is lovely and light and bright and airy with the glass ceiling."

Cons:

• "Plates dishes and cutlery all over the place and looked understaffed."
• "Managers seem to be having a dolly day dream at different points of the venue."
• "Staff was just sitting around there was food all over the floor."
• "There was food all over the floor up on the sitting area near the toilet."
• "The glasses were absolutely filthy and didn't seem to have been cleaned in some time."
• "The floor in front of the counter stuck to our shoes."
• "The biggest issue here is the cleanliness or rather, the lack of it."

Accessibility & Location

Pros:

• "Parking is tricky. You have to park near Sainsburys and walk, but it's only a few minutes walk."
• "Premier inn a mile away with rooms for £85.00 per night. Walk to the train station. 4 stops to Charing Cross."
• "From the car park, it's flat all the way to the door, so wheelchair friendly."
• "Outside seating area at the rear."
• "A large outdoor seating area in the rear with separate nonsmoking tables."
• "Good large beer garden with a bit of a view of the river and castle."
• "Its also visually interesting place to see too."

Cons:

• "Used to love going here in the summer after a walk with the family and dog only to find out by a very rude waiter that dogs are not allowed in the garden anymore."
• "Sadly, my meal was ruined by a table of exuberant teenage girls being a little too loud."
• "Also, the place is full of screaming kids; why can't the staff do something about it?"
• "The manager didn't appear to care about the queue jumping which caused one or two minor arguments amongst customers."
• "Appalling bar staff had no idea who was next to be served."
• "The garden was messy, tree mess on tables."
• "Very unhygienic place food on empty tables for gyration stay."