The O2 Reviews Summary

Category: Live music venue London

Address: Peninsula Square, London, SE10 0DX, United Kingdom

Phone: +442084632000

Rating: 4.5
based on 746 reviews.

Architecture and Layout

Pros:

  • "The architecture is futuristic and interesting."
  • "It's got a huge shopping arcade with lots of great shops, including designer."
  • "The O2 is literally a shopping centre with an arena in the centre."
  • "The stadium itself is well laid out and super easy to find your way around."

Cons:

  • "The architecture is beautiful and so is the inside."
  • "The O2 building is dirty and unappealing from the outside."

Food and Drink Options

Pros:

  • "There are plenty of nice places to eat before you enter."
  • "There are quite a few chain food outlets that are not available in the rest of the UK."
  • "Had dinner in Las Iguanas beforehand in the complex and the service was fast with delicious food."
  • "Highly recommended for North Indian food lovers visiting London."

Cons:

  • "Unfortunately, there aren't any healthier food options."
  • "The food was okay, not that bad but pretty expensive."
  • "Drinks prices are above average like any other arena."
  • "The bars outside of the arena are great though."

Seating and View

Pros:

  • "Seats are by far the most comfy."
  • "Despite sitting at the back, the music was loud, and it had an amazing view."
  • "The higher seats at the back are probably not a good idea if you're afraid of heights as the slope is quite steep and you're really high up."
  • "Seating arrangement was spacious and comfortable, with plenty of legroom."

Cons:

  • "One negative side is the seats, those seats we had cost us quite a bit of money however, it was super uncomfortable."
  • "Seats were not checked so we could have sat in any empty seat."
  • "The actual music venue itself is great, brilliant sound quality and atmosphere etc."
  • "The venue is let down massively by the lack of toilets, seemingly untrained and not bothered bar staff."

Staff and Customer Service

Pros:

  • "Staff was very helpful and polite."
  • "There’s always plenty of staff to help should you need it."
  • "All customer service from staff were top notch and personable."
  • "Great experience in the o2 arena Residence suite."

Cons:

  • "The venue is big and looks great however staff aren’t the most friendly of humans."
  • "The staff at the info desk and guest services were not aware of where to get child wristbands from or if they were available."
  • "Security is shocking. No search, the metal detectors weren’t even on."
  • "The biggest let down was the cleanliness of the O2 arena toilets are awful."

Transport and Accessibility

Pros:

  • "Easy to get to by tube bus or cable car, there’s plenty of parking too, just off the end of the A2."
  • "We travelled by train and tube and it was easy to get to."
  • "The O2 Arena's location in London is another advantage."
  • "The O2 is situated in East London. it is connected with Jubilee Line."

Cons:

  • "But it’s a little out of town but mainly because the infrastructure for the tube and roads is appalling at kick out time."
  • "It's an amazing place to visit. There are so many things to do. Clubs, restaurants, bowling, the best big cinema, a nice shopping area (very good discounts), climbing and many more things."
  • "The exit from the venue wasn’t the best either as we all got shuffled into one exit."
  • "I will not be coming back. The worst part was the huge tube queues they need to sort out the poor rail links, having to queue for over an hour is a joke."

Shopping and Entertainment Options

Pros:

  • "The O2 is located in the Millenium dome, now repurposed as a shopping eating and entertainment complex."
  • "There are ample places to eat and shop but all are slightly heavy on the pocket."
  • "The O2 Arena in London is an exceptional venue for entertainment."
  • "With its world-class facilities, it offers an unforgettable experience for visitors."

Cons:

  • "Still probability one of the best music venues, not so much shopping venue, and not really great for food and drink unless you like a chain restaurant."
  • "Very well organised, always clean. Visited here several times for concerts and it's always been a great (if somewhat expensive) visit."
  • "The shopping choices catered to different tastes, and the dining offered a decent range of cuisines."
  • "However, the overall pricing seemed a tad steep."

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