wagamama canary wharf Reviews Summary

Food Quality

Pros:

• "Food came out really quickly and everything was amazing."
• "If you want tasty and healthy food, this is the place to come."
• "The food was PERFECT!"
• "The food was absolutely amazing, the kids menu was enough and delish."
• "Food tastes great as always, with the usual specials like Chicken Katsu curry always in high demand."
• "The food looks freshly made."
• "Food was delicious (I ordered the tofu firecracker) and they have a good selection of drinks as well."

Cons:

• "The food we ordered was really bad."
• "The Duck Donburi which is a favourite of mine was terrible, a half portion and bland not worth £4.50 let alone £14.50."
• "We have all been sick since."
• "The batter on the chicken wasn’t crispy nor fresh."
• "That’s the worst chicken katsu I have ever had."
• "The food is just disgusting."
• "The ramen was bland, tasteless and too spicy."

Service

Pros:

• "Always good service with a smile."
• "Amazing service, the staff is really kind and nice to you."
• "Staff are young, enthusiastic and friendly."
• "The staff here are very friendly and very attentive."
• "Very courteous and attentive waiters and waitresses even though it was a very busy Saturday night."
• "These guys provide a really good service, whenever they are busy or not so busy you always get premium attention."
• "Everyone is friendly, customer service is incredible."

Cons:

• "The manager was rude, never address this issue and couldn’t be bothered."
• "Less than useless, 15mins in on a Monday lunch time can't even take a drinks order."
• "Service was awful! Had to ask 3 times for a manager to take our order."
• "Our waiter chose not to properly communicate with us, he knew we did not enjoy our food and steered away from our table until we had payed the bill."
• "Service and people who have to work with customers do not know how to do it correctly and professionally."
• "Service at this place doesn’t exist."
• "Service was a bit slow and it took ages to be seated."

Atmosphere

Pros:

• "Seemless, lovely atmosphere too."
• "This branch has a very nice atmosphere, and comfortable place to be."
• "Nice restaurant, good atmosphere."
• "Nicely designed and arranged. You feel comfortable with the environment."
• "The service in the Canary Wharf Wagamama is also always amazing."
• "Lovely restaurant and great customer service."
• "The restaurant is spacious and offers a nice respite from the busy shopping centre."

Cons:

• "The atmosphere is a bit dull, since it is mostly professionals dining alone."
• "Sorry feet, Yes disgusting Atmosphere is no better."
• "While eating the staff was emptying the trash behind us and sweeping the floor."
• "Although this branch, due to its layout and business, gets really loud at lunch time, and hard to make conversation without having to shout."
• "It's often very noisy so conversations are difficult if you don't want to be shouting across the table."
• "The restaurant was full of uninterested waiters and waitresses."
• "Horrible experience."

Value

Pros:

• "For such an affordable price, this is incredible."
• "great food well priced."
• "Good value for money."
• "Wine was 20 and 2 delicious meals for 10 each."
• "Food was nice and price was reasonable."
• "Supper fresh food (Chicken dumplings were to die for)."
• "Best Wagamama I've been to by far."

Cons:

• "Their system completely breaks down if you say you have an allergy."
• "How to pay 7 pounds and something for 3 shrimp?!!"
• "but hey, this place is not cheap lol."
• "Not good value for money."
• "Their food is really rubbish now to compare before since they changed the menu. And extremely expensive for the quality."
• "Lastly price is always the same very high for what you eat. I get that all restaurants put a mark up on food and drink but £2.65 for a diet coke does hurt lol."
• "And for the basic food the prices were not appropriate."