"Food portions were okay, and the taste was amazing."
"Food was tasty and fresh overall."
Cons:
"Expectations were high, but was disappointing as the flavours were not there to taste."
"The flavours were very commercial, lacking authentic flavours especially at the price point."
"The food is just salty and not very flavorful."
"Honestly not sure what to think. The food is terrible. Beef is so chewy it’s like eating a tyre."
"The food was fresh and tasty but the portion sizes are so generous, I literally have to take half the food home."
Customer Service
Pros:
"Wai delivered great customer service and really made sure our visit was worthwhile."
"The lady at the till just needs to smile, customer service is not her strong point! Overall highly recommend!!"
"Customer service was great and we were given information on the dishes to help us choose."
"Customer service is good and food arrived in very good time."
"Great service, food was amazing, good portion sizes, reasonable pricing with nice decor and atmosphere."
Cons:
"Had a negative first experience here which has put me off from coming back."
"Staff at the till seemed a bit on edge when taking my order."
"The customer service is really especially the lady at the till has worn glasses have bad attitude."
"Honestly not sure what to think. The food is terrible and customer service even worse."
"Food was good, i hoped for a little spark but was not there, very disappointed."
Portion Size and Pricing
Pros:
"The portion was very big so I took it home and had lunch And dinner with it!"
"Also putting a fair warning out there it out there have seen some comments re: size of the box, based on these we ended up over ordering."
"Great Food! Restaurant is clean, deco is pretty. Good menu, food came very quick, amazing flavour if you enjoy spicy food defo worth a visit."
"The hot option is the perfect heat flavour. MUST TRY: Burnt Chilli Chicken"
"Portion sizes could be a little bigger for higher priced items like crispy chilli beef. Overall excellent food."
Cons:
"The box sizes are deceiving as it holds way more food than we expected."
"£8 for Mongolian beef which wasn’t really any different to the beef in my noodle box. The portion seemed like a few shreds of beef which was very disappointing."
"Taste is average, wouldn't rush back to have it. Portions could be a little bigger considering my 8 year old had his full portion of noodles and didn't claim to be full."
"Very disappointed with this place especially after all the hype reviews on social media. The food had absolutely no flavour, over greased."
"The food is great! The service is fast considering how busy it can get. I have had the chicken noodles, burnt chilli chicken, crispy chilli beef and the chicken balls - all were delicious! Will be returning often :)"
Atmosphere and Decor
Pros:
"Love it!! The prices were very good for a Chinese shop as i thought it will be more expensive. Dinning in is very good. The decor, bathroom and seats were amazing and looked so fancy!!"
"Service was impeccable - they were crazy busy but service was fast and friendly. Tables were cleaned down as soon as some left get thoroughly! Decor of the restaurant is very nice."
"The interior is beautifully decorated, and there's downstairs seating!"
"Great looking place and clean inside."
"The decor is very nice and has a cozy atmosphere."
Cons:
"My only negative point is that the ladies toilets were out of service on both occasions I visited. Also the area to wash your hands is nice but there were no hand towels/tissues or hand dryer available."
"Despite originally having an awkward unprofessional experience from a kitchen staff member, the outcome was pleasantly amended."
"I was quite excited to try this new place as it had Chinese staff but it was disappointing."
"Strange then, the dine-in food is served in the same cardboard boxes as takeaway. Maybe a different presentation without school lunch trays for dine-in would top this place off as one of the most premium (but affordable) eateries on Mile End road."
"The food was good. Nothing to shout about, but hearty, clean and authentic. The batter was inconsistent between some dishes - crispier on some prawns and soggy on others."