London Locks - Locksmiths Keys & Fobs Reviews Summary

Speed of Service

Pros:

• "Called these guys i found online and came within 30mins and in 5 minutes i was back in."
• "Super quick service, great service in changing my locks, I do recommend to anyone who needs a locksmith please give them a call, or WhatsApp over your needs, Very fast same day service within 30mins for my case as im very local to them."
• "Help came within half an hour of my call."
• "They were super fast to reply and came in within 10 minutes of call."
• "I phoned at 9am and had a new lock installed at 9.45am!"
• "I requested the service in an emergency and immediately got a response and the help I needed."
• "Extremely happy with the service. Gentleman said 25 mins was actually here in 15 mins did the job as well within 15 minutes."

Cons:

• "Told the replacement lock would be free then get charge for it afterwards, wasn't told the final price, they just went along an took what they saw fit out of the bank even thou a price was agreed before hand, will be seeking legal advice. DO NOT USE!!!"

Professionalism and Expertise

Pros:

• "Very quick, professional, kind and able to give a couple of quote options within minutes."
• "The service that was provided to me was outstanding. The customer service was impeccable as I was dealt with the up most respect and importance."
• "Lloyd was incredible professional, knowledgable and efficient."
• "Very professional and caring service. Highly recommended."
• "Absolutely amazing service - Ceazar helped us with a broken lock on a Sunday evening and fixed a separate issue with our door at the same time."
• "Professional, approachable, respectful, friendly and courteous."
• "Efficient, punctual, knowledgeable and, above all, an honest tradesman."

Cons:

• "The company refused to give the refund for the full set of keys, even though it’s useless without the fob."

Value and Pricing

Pros:

• "Quotes were upfront, accurate and great value."
• "Quick service and great people. I have not properly expressed what lock change I need but they handled it very professionally and charged me for a cheaper services than they have provided!"
• "Reasonable price, friendly service, definitely deserves a 5 star."
• "The service was very fast, very professional and great value."
• "Even advised us against buying more expensive locks from him as they would have been unnecessary and he didn’t want us to waste our money."
• "The cost was really good as well and I got charged what I was quoted and no extra charges."
• "The price was also extremely reasonable considering you’re paying for his time, skilled expertise and tools."

Cons:

• "Would not recommend people who give you key copies that don’t work."

Environmental Consciousness

Pros:

• "Full marks all round -- including the eco vote for coming by bike!"
• "I seem to understand they go around east London on e-bikes, which is quite commendable. Extra points for sparing a though for the environment too!"
• "With an electric bike that is bound to cause envy."
• "The company is carbon neutral, with locksmiths arriving by bicycle fully equipped, so no traffic delays."
• "Great to see use of a cargo bike too rather than a polluting vehicle."

Cons:

• "Told the replacement lock would be free then get charge for it afterwards, wasn't told the final price, they just went along an took what they saw fit out of the bank even thou a price was agreed before hand, will be seeking legal advice. DO NOT USE!!!"