Sainsbury's Reviews Summary

Selection and Variety

Pros:

• "Easy to get to, lots of parking and a very large selection of clothes, household items, food and drink."
• "Sainsbury's still have quality products."
• "Seemed to have great selection of items at this location."
• "The Argos in the store could do with some support on customer service."
• "Good range of products and produce."
• "Big store plenty of products friendly staff."
• "Normally stock a good range of most products - with occasional glitches."
• "Plenty of choice food wise & their clothes section is good especially the children's section."

Cons:

• "The Argos/Sainsburys please get some organisation going."
• "Nice store. Bit limited range wise especially since competing against aldi."
• "A little disappointed. No small trolleys, queues at tills."
• "Went 10pm car park almost empty, got what we wanted. Had 2 use self service till as no others available."
• "The store was messy and unorganised, and the staff stood with their hands in their pockets around one phone, watching videos."
• "It's what you'd expect from Sainsbury's. Lots of parking spaces and a vast range of products from food to clothing to household goods."
• "The child parking spaces feel a bit disproportionate to the size of the carpark; it's huge and there are only a handful of them."
• "Visited at 3pm today. Shelves in general not well stocked, especially fruit."

Customer Service

Pros:

• "Great customer service from both the staff working in the aisles and till point operators."
• "Had my grandson who has autism with me and man at till was very understanding and helpful."
• "On the last visit, there was a power cut. The staff went out of their way to help."
• "Always an efficient shopping experience, plenty of parking."
• "Good store, secluded and tucked away. Staff are helpful. Good service."
• "Friendly helpful staff."
• "Very busy place at the weekends. Tidy and friendly looking place."
• "Visited today and was served at the first checkout by Sid, he was the most helpful, friendly member of staff I have come across."

Cons:

• "The staff member told the charity worker to 'Take that trolley inside', the charity worker seemed to want to reason with him but he continued to aggressively attack him."
• "Staff have no manners, they are just here for the money."
• "Popped in for a medicine. Asked the lady behind the counter and she recommended an item. Selected the item and queued behind two people, only to be told that I needed to pay at the till."
• "Terrible as they don’t want to open tills. You are waiting at least 20 minutes to get some cigarettes."
• "I shopped here today and brought a number of items that were on special offer. When I got home I checked the receipt and noticed that I had paid full price on those items."
• "The store was messy and unorganised, and the staff stood with their hands in their pockets around one phone, watching videos."
• "It's very quiet, even over the Christmas period. I couldn't get what I wanted, had to go to Tesco instead."
• "Attended to day to collect an Argos parcel. Was shocked by how busy the shop was and the number of children in store."

Pricing and Offers

Pros:

• "Once a pricey option, JS now compete with other stores. Nectar points are given as you check out on your whole shop and a nectar card gives good savings especially combined with the Smart shop device."
• "Got everything I needed. Has reputation for being pricier than other supermarkets but I didn't find that the case on this visit."
• "Sainsbury's still have quality products."
• "I shopped here today and brought a number of items that were on special offer."
• "Pretty busy but that would've been okay if they had a few more parking spaces for parents and kids. That was disappointing."
• "Good store, secluded and tucked away. Quite a big car park and ample of parking spaces."
• "Normally nip in here when just needing a few items of an evening normally well stocked just not a lot of choice but it is a smaller store, plenty of parking."
• "Nice store. Bit limited range wise especially since competing against aldi."

Cons:

• "Meat and fish can be expensive and it pays to be selective with your purchases."
• "I shopped here today and brought a number of items that were on special offer. When I got home I checked the receipt and noticed that I had paid full price on those items."
• "The staff went out of their way to help. Particular thanks to the lady who helped my elderly mum."
• "A good Sainsbury's store but very frustrating at the little number of checkouts and even less that are actually open."
• "One of the larger supermarkets but without a garage, which the nearby Morrisons has."
• "Very poor. Empty shelves. With out of stock signs on them. Have been shopping there twice a week and noticed significant price rises, especially wine."
• "Need to get their ordering sorted out as do run out of some products due to not ordering enough to meet demand."
• "Very few customers but still had to queue at the only manned checkout. Too many vegetable baskets were empty."