Asda Colindale Superstore Reviews Summary

Store Environment

Pros:

• "Well stocked and tidy store."
• "It's always clean and well organised."
• "This store is so spacious, clean and the staff are ever so friendly, everything is clearly displayed and aisles are clearly marked and can be located easily, there is wheelchair access, spacious aisles, and items are easily accessible, love this store"
• "Its welcoming, spacious and products are well placed, clean and well lit."
• "The store was clean, well-organized, and had a wide selection of products."
• "The actual store is nice to shop in"
• "Wide aisles, plentiful checkouts."

Cons:

• "Dark, dirty and messy store."
• "Generall mess at the shop floor, staff running around like crazy."
• "Untidy, messy and sometimes dangerous sales floor, with crates scattered about."
• "Dirtiest Asda I’ve seen. Products are shelved during busy times. Empty boxes everywhere."
• "The store itself was dimly lit... the worst was the toilet. It was the dirtiest, filthiest toilet."
• "Way too crowded and overall an untidy store."
• "Nice and big store...I went to use the wash room..very smelly and dirty. Whole of washroom filthy."

Customer Service

Pros:

• "They both went out of their way to help me."
• "The staff were friendly and helpful, making my visit even more enjoyable."
• "The staff who work there like komal and zeeshaan at bakeryare very nice friendly polite and pleasant."
• "Everyone I encountered was friendly, helpful, and eager to assist me with any questions or concerns that I had."
• "The staff are very friendly and helpful and well trained."
• "Staffs are quite friendly and most of them know me and we always have a chat when I meet them."
• "One of the managers Ishmail was kind enough to help me carry my stuff to the cashier point with a smile on his face and great attitude."

Cons:

• "If you need to shop here, go in, don't do click and collect as the staff are rude."
• "And the way they treat customers...they don't care, most of them they are rude."
• "Staff are rude and very unhelpful, everytime I have been into this particular store I have had a problem whether it be staff laziness or rudeness."
• "Amazing huge supermarket, they have everything... but the workers there are NOT helpful."
• "Very unprofessional staff in some of the department's."
• "The staff on the floor are indifferent to the customers."
• "Lazy staff specially on nights"

Parking and Accessibility

Pros:

• "Good parking."
• "Plenty of parking available, overground and street level."
• "Most conveniently located store. Car wash station and Asda pharmacy are the main attractions here."
• "Very large car park."
• "Handy easy parking"
• "Good parking for disabled and close."
• "Free parking and pretty close to entrance so easy enough when you have loads to do."

Cons:

• "I give this zero stars actually, the disabled parking is not monitored and is a free for all as Asda doesn't own the parking."
• "This place is full of non UK builders who block the disabled spaces."
• "Never any children’s parking, because the family parking spots are not monitored."
• "All of the toilets were either out of order or blocked, I mean every single one both up and downstairs."
• "Terrible to park."
• "I find it very annoying when my friend and me who are both severely disabled gave trouble finding a disabled bay to park as people with no blue badges are taking up nearly all of the parking bays."
• "The lazy and ignorant staff here do not want to help anyone with a disability!"

Product Selection and Quality

Pros:

• "Very wide choice of spices and international cuisine."
• "Fresh produce is consistently of good quality."
• "Wide range of products, has clothing and a well supplied baby section."
• "Store stocked with a wide variety of goods."
• "The variety of products is commendable, offering both well-known brands and budget-friendly alternatives."
• "This asda is well stocked with world food sections, has a good halal section and polish section and is 24 hours."
• "A big store with plenty of selection food along with clothes, toys and even electricals."

Cons:

• "Clothes are really boring this season"
• "Sadly in the last months quality of your most important products went down so badly that now I use Morrisons."
• "Very poor selection of vegetables. Many vegetables were either missing or in very poor condition."
• "The fresh food quality is a serious concern."
• "The food quality of this branch is very low and its sanitary condition is miserable."
• "All the stuff I used to buy here is now no longer available."
• "Massive store with parking. However, I've noticed since moving down to colindale majority of their fresh food isn't fresh."

Pricing and Value

Pros:

• "Open 24hrs except Sundays. Good variety of products. Not overcrowded. Cheap."
• "Great offers and most of their cheapest products are high quality ones."
• "Good value for money. Huge range and good choice within each range."
• "Love Asda. I absolutely filled my cart with stuff I was sure would cost 200 and it was 140."
• "Plus, the prices were cheap, and I found some great deals."
• "Good prices all round with Asda, staff working hard whenever I go."
• "Great place to grab literally anything you need to set up a household at very reasonable price."

Cons:

• "Prices getting higher than ever! Pack of andrex toilet rolls (12 Pk) went from £5 to £5.90 in a space of 2/3wks!"
• "After my shopping I saw 5L wall paint offer for £5. I paid for it. But they charge me £12."
• "Prices have bumped up by 20-40% on certain items sadly(snacks usually)."
• "Asda is no longer the cheapest supermarket in my opinion."
• "Used to be really good to shop here. As of late the shrinkage in item selection has really taken a turn for the worst."
• "ASDA seems a bit of a cheaper option compared to Sainsburys or Tesco but is in fact the same price or more."
• "The product I'm talking about are YOUR BAGS. I don't know if you have changed manufacturer or did they started using cheaper materials."