Morrisons Reviews Summary

Customer Service

Pros:

• "AMY is amazing, always smiling, and ALWAYS so helpful, you are so lucky to have this little gem in your store."
• "The lady overseeing the self-checkouts was kind and apologetic about the situation."
• "All the staff are just nice and friendly and some even know your name."
• "Can't speak highly enough about the staff in here - they are really helpful and lovely!"
• "The staff are always helpful especially with older customers who dont like the self checkout."
• "I have found that the staff, are extremely helpful, willing to take you to any area of the store if you are unable to find what you are looking for at anytime during the course of the day."
• "The staff are friendly and you can find anything your looking for."

Cons:

• "Everyone is better off going to another supermarket."
• "Staff on delicatessen counter especially are often rude."
• "dirty and the staff working in the bakery section was very rude."
• "Stuff are very rude and never want to help."
• "The staff were very unwelcoming."
• "The staff are the most rudest low life I've every had the the misfortune to meet."
• "Staff is rude, especially those at the till, who never make eye contact or even acknowledge your presence."

Product Availability and Pricing

Pros:

• "Good place to do your weekly shop easy to navigate around the store to find whatever you are looking for the staff seem to be well trained and send of an excellent customer service wanting me to return again again."
• "It has as well many Italian foods like Barilla pasta and pestos, good selection of olive oils and lavazza coffee."
• "Morrisons is my favourite supermarket as they have a variety of foods from around the world at reasonable price."
• "Big range of British foods and world foods."
• "Most supermarkets are very underwhelming these days but pleasantly surprised at what is on offer at Morrisons at reasonable prices too...much improved."
• "This store is very well stocked and have almost everything you need when it comes to food products."
• "Morrison's Peckham has a wide variety of products, good vegetables and excellent frozen products."

Cons:

• "It's a lot more expensive than I remember as I haven't been in Morrison's in Peckham for a few years."
• "The shelves are always half empty."
• "It's a big supermarket with all the usual deals but they never have that many checkouts open."
• "I stopped doing my large shopping here as they never have baby formula Aptamil 1."
• "The prices are not the best and usually you can find better offers on Tesco."
• "shop is not organised no baskets a lot of the time because someone dont move them back from check outs always out of stock of main items."
• "Morrison's used to be my favorite shop but lately the prices have gone up!! Some products have gone up by a third in one week."

Store Experience

Pros:

• "If this Morrison’s was a boy and the world was high school I would invite it to prom with no hesitation! I’ve been to a fair few Morrison’s in my time but this is by far the best. Bonus points for the cafe!!"
• "Christmas Eve, glad the shop was opened. Got everything we wanted. Prices are also better than LIDL."
• "Cafe in-store as well. Got new line of kids and baby selection of clothes."
• "Went in there to get a few bits and came out with a lot more for my money. Great prices and offers on stuff which can't be matched by the other retailers."
• "Such a good store..! The staff are so nice and as a regular I can say there's always someone near that's usually got a welcoming smile... Cleaning station and good 'covid stuff'... Happy shopping folks."
• "One of the best supermarkets I've been to. I think Morrisons is the best out of all the supermarket chains and this store is no exception!"
• "Iconic. Huge world foods section, huge deli section, they SELL FISH. LIKE FULL FISH."

Cons:

• "Cafe absolutely shocking. I regularly eat in other Morrisons but this is taking the Mick!"
• "The shelves are empty all the time, the store is dirty and a mess."
• "There was nobody available to serve customers, and I was directed toward the self-service area."
• "Unfortunately asda in the area closed down so the locals dont have much option as iceland isnt a allround supermarket."
• "shop is not organised no baskets a lot of the time because someone dont move them back from check outs always out of stock of main items."
• "It is often out of stock on items even some basics."
• "Cleanliness is third world standard. Don't buy anything here that isn't hermetically sealed."

Additional Services

Pros:

• "Good place to shop, free car park available, restaurant, dry cleaning, fish monger, bakery, pharmaceutical, baby changing room, rest room, bench available, busy, be patient in the que."
• "Currently there is promotion. For every £60 purchase online or in-store, you get 10p off every litre of fuel."
• "You have two hour parking free on-site and a fuel pump next to it."
• "A nice large supermarket in Peckham with affordable prices, friendly staffs."
• "I love shopping at Morrison's cause first off spacious car park with designated space for the disabled, parents bays then the rest for the public with 2 hours free parking."
• "Nice big store right I the center of Peckham with a filling station nearby."
• "Brilliant service using Amazon Prime delivery."

Cons:

• "I purchased a salmon put it straight in the freezer. Today I cooked it and found a huge worm it looks like a tape worm."
• "Can I say this has been really poor management and poor communication."
• "Lastly (posting on before of someone else) I dont know what's up with management."
• "Seriously understaffed by half interested, very very slow staff."
• "Like shopping in Russia b4 the fall of communism: so many empty shelves and missing essential items, especially vegetables."
• "Just got ripped off here. Spent £220 on the weekly shop and when we got home, there was a £22 bottle of spirit missing."
• "This is almost the 10th time I’ve attended Peckham Morrison’s cafe and they are always out of hot food."