"Dominique, Lara, Leanne, Katie and the team done a phenomenal job."
"Lara especially is a very professional young woman."
"From first contact, Lara, Katy, and Dominique have been unfailingly helpful, and professional."
"They came over as the most knowledgeable and professional of the agents that tendered."
"Really great, motivated estate agents who go the extra mile."
"Very professional service. Lara found potential buyers and arranged viewings within a few days."
"Dominique and staff. She was both relatable and professional."
"Dominique, a representative for Arden estates when we wanted to sell the house to buy a bungalow."
Cons:
"Nothing but problems dealing with these agents. Over 2 years and no progress, lack of communication and effort."
"Even when we spoke to them on the phone, they were rude and dismissive."
"I had made several attempts to arrange a viewing of a property to no avail."
"Experience as buyer with Ardens from start (viewing) to finish (completion) was broadly good / positive. However, felt communication post acceptance of our offer was particularly forceful."
Communication and Responsiveness
Pros:
"Communication is key in viewing properties and Lisa from Arden had it in abundances."
"The team at Arden Estate Agents have been excellent throughout the sale of our property."
"Lara from Ardens was a pleasure to deal with and demonstrated an understanding of us as buyers from the beginning."
"We had a fantastic experience using Arden's to purchase a property."
"Leanne was always contactable, and replied very promptly."
"Every person at Arden has supported us throughout each stage of the sale and purchase process."
"The whole team at Arden Estates have been fantastic throughout our property purchase."
"We both bought and sold through the Worcester office in February 2021 and couldn't have been happier."
Cons:
"The house went on the market with great photos really quickly and we had viewings and a sale by the end of the week."
"The original meeting to discuss the sale was professional and they put me at ease."
"The team at Ardens totally supported me through the selling and purchasing process."
"Dominique and Leanne were an absolute pleasure to deal with."
"Absolutely fantastic estate agents!! Soo helpful, professional and efficient from start to finish."
"We cannot praise the entire team at ArdenEstates enough, everyone has been behind us every step of the way."
"The team at Ardens were amazing with me. Friendly, helpful, knowledgeable, supportive and nothing was too much trouble."
"We have just exchanged on a purchase using Arden Estates, Worcester."
Customer Support and Care
Pros:
"I recently sold my house through Arden's. They were always so helpful through the entire process."
"Arden provided a friendly and efficient service."
"We first met Dominique in 2014 when we were expecting our 2nd child and deciding whether to move or extend our home."
"Can't praise Arden enough. From the valuation with Dominique, the viewing process and now the sales process with Leanne."
"The team at Arden worked very hard, were very attentive and efficient when I had to sell my mothers house."
"My partner and I recently had the pleasure of being shown around a house by Lara."
"We used Arden’s to buy our new property and Leanne was amazing."
"Exchanged contracts for the sale of our home yesterday! Dom, Leanne, Lara and Katy from Ardens Worcester have been excellent throughout."
Cons:
"I had very transparent conversations, and didn't experience any of the hard sales tactics which I had experienced via other estate agents."
"The hardest time to sell a house some would say, not for us."
"Walked into office the other day to enquire on a property they had for sale for my son, and they did everything they could to fit him in for a viewing."
"We were so lucky to meet Dominique, a representative for Arden estates when we wanted to sell the house to buy a bungalow."
"The Staff I have dealt with here, namely Beth and Chloe are exceptional."
"Excellent team full of helpful people and friendly attitude."
"Really impressed with the photos that were taken of our property."
"We drove from surrey to view a property in Worcester, we were met at the door with a smile from Lara she absolutely brilliant and very professional."