Da Mario Wood Fired Pizza Reviews Summary

Food Quality

Pros:

• "Absolutely sublime pizzas! Handmade from scratch and using the freshest ingredients."
• "Best pizza we've found in this country."
• "Da Mario will delight your taste buds with their incredibly delicious pizzas."
• "The food is absolutely delicious, the desserts are quality."
• "The quality of the ingredients is magnificent, the service friendly, and the prices competitive."
• "The crust was incredibly light and crispy, and the toppings were clearly made with fresh, high-quality ingredients."
• "The pizza was excellent, light and crunchy. Ingredients all top quality."

Cons:

• "Pizza was ok (cheap meat used though)."
• "The crusts were all burnt, whether the ham was cooked or not was questionable, ingredients looked like they were just thrown on there."
• "I'm disappointed because the sauce I've ordered was missing."
• "I've never encountered such an unloved prepared pizza in my life."
• "Very disappointing Pizza this evening which was a shock as normally yours are the best in the area."
• "The pizza was caught up (burnt) in places which I am really not a fan of."
• "The pizza was burnt, with few scattered ingredients on it and with no good value for money."

Service

Pros:

• "Great staff and hospitality!"
• "Most excellent. Superlative garlic bread and a delicious pollo pizza, all served with a smile in a really nice atmosphere."
• "Service amazing."
• "The team of staff are all helpful, attentive and friendly."
• "The service was outstanding, to see how busy the staff were was incredible, yet everything was perfectly on time it was like clockwork!"
• "Fantastic customer service."
• "The staff were very friendly, attentive and efficient."

Cons:

• "The service was very disappointing and upsetting!"
• "But the customer service was dreadful from taking my order to collection."
• "But on my recent visit I was disappointed. Pizza great, staff not great."
• "The waitress was very abrupt, didn't give you time to look at the menu properly."
• "We went home with my crying 9 years old daughter, because it was obviously that we now have to wait another half an hour."
• "Trying to get the bill was a nightmare, sat there with our dirty plates on the table for another 40mins."
• "Table service was appalling. 30mins to take our order 45mins to get the pizzas."

Payment & Pricing

Pros:

• "They only take cash but that’s not a problem either with a cash point round the corner."
• "The price was very nice for such a large and premium pizza!"
• "£80 for 4 of us having drinks and 3 courses each."
• "Very reasonably priced too a lot for your money."
• "The whole meal for three worked out at less than £20 per head for three courses."
• "Prices are respectable, and you will leave content your money was well spent."
• "Very good service, quality food and really good value."

Cons:

• "You can't pay with card and that was not told to us on the booking."
• "CASH ONLY & Corkage fees."
• "We would def NOT visit again. Pizzas were ok but we were ripped off."
• "The change they provided me with was one pound short."
• "When I phoned and ordered the pizza for collection I was quoted over £22... I will NEVER pay that much for a pizza ever again."
• "Also £4 for corkcage for a bottle of wine seems pretty steep."
• "Can only pay by cash, which was not mentioned until bill came to the table."

Atmosphere & Decor

Pros:

• "The shop itself is small, however this only adds to the atmosphere."
• "The whole place was spotlessly clean and everyone sounded like they were having a great time."
• "The atmosphere is lovely, the staff are so friendly and I quite like the fact that you can bring your own drink, it adds a nice touch."
• "We absolutely loved the relaxed, homely and lovely vibrant atmosphere here."
• "The feeling inside is so authentic and nice that it really makes your dining experience that much better!"
• "Such a welcoming restaurant and a great place to meet friends for dinner."
• "The sights and sounds make you feel like you’re in a Roman or Neapolitan pizzeria."

Cons:

• "Oh one other thing, the place needs a lick of paint."
• "Only downside was that it is a slightly noisy place."
• "The place is a little small which makes it really hard to find a table if you don't come when the place opens."
• "Plus the toilets are not on the ground floor."
• "Parking was an issue, we had to go around 3 times until we finally found a paid parking spot."
• "It's quite a small, but cosy restaurant, so bookings are essential on Fridays and weekends."
• "Decor is simple, as if you actually were in a pizza place in Italy."

Additional Policies

Pros:

• "This is a BYOB restaurant so bear that in mind."
• "Laid back, intimate, BYOB."
• "It's also a Bring-Your-Own-Booze establishment with a fair corking charge for bringing in your own alcohol."
• "Bring your own Booze which is great when with a group!"
• "They don't have a licence to serve alcohol but you can bring your own drinks with a small corkage charge- which makes for a fab evening out!"
• "Also good value for money and bring your own alcohol 😄"
• "Be aware cash only and no alcohol licence but you can bring your own."

Cons:

• "Its also Byob, which they charge you for 🙄."
• "The fact they only take cash is not a big deal, and I can understand that they don't have a licence to sell alcohol, but the fact that they charge you for the drinks they let you bring in was just too much."
• "Don't sell alcohol so it's byo but with a corkage charge for wine (£4) AND bottles of beer! (£1.50)."
• "The place do not sell alcohol and charge £4 if you get your own into the restaurant which was a bit too much just to use two empty glasses."
• "When I asked why they did not serve alcohol I was answered 'I don’t know'."
• "No credit card, so had to make an impromptu journey to the ATM."
• "Also £4 for corkcage for a bottle of wine seems pretty steep."