City Social Reviews Summary

Category: Modern British restaurant London

Address: Tower 42, 25 Old Broad St, London EC2N 1HQ, United Kingdom

Phone: +442078777703

Rating: 4.4
based on 335 reviews.

Food Quality

Pros:

  • "The food was exceptional. So good and steak was cooked to perfection."
  • "Food was to die for, fresh, tasty and well presented."
  • "The Cote de Bouef was perfectly cooked, the wine was fantastic, and the service was exceptional."
  • "Food was excellent, Very Good Vegan Choices, beautifully presented, with great attentive team service."
  • "The food is simply amazing."
  • "Everything was absolutely amazing: food, service, atmosphere."
  • "The food was the best I've ever tasted."

Cons:

  • "The food was decent but I was really disappointed by the experience and will definitely not book it for special occasions."
  • "The one disappointment was the desert, we found the ice cream didn’t have much flavour at all."
  • "One main was nothing but various approaches to broccoli.... not for us."
  • "Food was where we felt let down."
  • "The tartare starter and pate were both very bland, the venison and sirloin steak mains were very dry."
  • "The food was okay, nothing worth noting."
  • "The food was average compared to previous visits."

Service

Pros:

  • "Service is very good, nice and very generous selection of wines, ambiance is cozy with a breathtaking view over London City."
  • "The staff is well trained, polite, careful with our needs and very welcoming."
  • "The waiters were attentive and friendly."
  • "Staff was friendly and non-pushy, explained each of the dishes very well."
  • "The staff seemed overwhelmed and very busy - but the restaurant was not full."
  • "The staff were amazing, very friendly, knowledgeable and professional."
  • "Staff are attentive, seemed like we briefly got forgotten for a moment but the rest of the night they were very attentive onwards."

Cons:

  • "The service was very flat and not friendly."
  • "For some reason though the main course took an hour to fire after the appetizer course."
  • "Service throughout the meal and the whole experience was rushed and transactional."
  • "It took 24 minutes to pay the bill from the moment we asked for it."
  • "The waiter who cleared our table was trembling and we saw him being scolded by the manager."
  • "Service was poor. We waited 15 minutes for a menu, then another 20 minutes for 2 drinks."
  • "Service was not very attentive."

Ambiance

Pros:

  • "Ambiance is cozy with a breathtaking view over London City."
  • "The atmosphere is gorgeous."
  • "Great views, fantastic service, tasty cocktails, wonderful ambiance."
  • "The lighting is very sophisticated and romantic, the music subtle but adding to a very enjoyable ambience."
  • "The atmosphere is intimate and magical."
  • "The view is breathtaking and the atmosphere is cosy."
  • "The ambience of the restaurant was amazing. A very romantic setting."

Cons:

  • "Ambience was not my style."
  • "It was quite a business atmosphere, but it was a weekday in The City."
  • "Atmosphere is great, but the music was a bit too loud for my liking."
  • "The table that was originally given to us was far from ideal and had no views."
  • "We found the whole experience very cold and certainly won’t be returning."
  • "Although given a vegetarian menu, the choices were extremely limited and included no protein."
  • "The whole dinner was so rush as they said our table was only reserved for 1.5 hours."

Value

Pros:

  • "With good quality and delicious foods."
  • "This is not a budget restaurant but it is worth the money spent and more we loved it and will return."
  • "Food was excellent and for the quality and location the prices are very reasonable."
  • "Though I think the pricing is okay."
  • "Price-wise, about right for location and type of establishment, but portion sizes are generous and filling."
  • "Pricing very good for quality served."
  • "5 star place with affordable prices."

Cons:

  • "All of the food we ordered was delicious, but prices were very steep for the tiny portions that we got."
  • "All in all, for a Michelin starred restaurant, it was thoroughly disappointing, especially when we spent over £200 on the bill."
  • "Quite expensive. Good to impress someone. For the most part the food was nicely cooked; but not more than that."
  • "But after the £390 bill and seeing all the great reviews we were very disappointed."
  • "It is expensive but well worth every penny!"
  • "The wine is the worst and most overpriced list I have ever seen in my life."
  • "Food is great, given in small portions so might not be for those who compare price to portion size."

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