The Boathouse Reviews Summary

Food Quality

Pros:

• "Food was amazing and fresh."
• "This place exceeded our expectations with their incredible Thai red curry & fish of the day."
• "The food was very tasty and reasonably priced."
• "Both were very flavoursome, made with great produce and a good portion size to make us full but not overly so."
• "The food was exquisite and catered for both our kids and us."
• "Great food, great service."
• "Food was excellent ( also quite expensive) but worth every penny."

Cons:

• "Almost every single mussel was gritty."
• "I wasn’t that impressed with the nibble of crackling and apple sauce. The apple sauce really didn’t taste much of apples?!"
• "Sausages, bacon etc. must have been pre-cooked as they were dry and not at all succulent."
• "The chicken skewers were pink and fleshy in the middle."
• "Quality of food has gone downhill. Camembert cheese cheap and tasteless, chips with no seasoning, dry and tasteless, boring soup and tough steak."
• "Ribs were terrible."
• "Chicken skewer terrible."

Service

Pros:

• "Huge selection of food and the staff there were impeccable."
• "Service was above average."
• "Amazing food, drinks and wonderful staff."
• "Really nice food and very friendly staff a great meal out."
• "Absolutely the best service we have ever received in a restaurant."
• "Great staff and table service was excellent."
• "Service was attentive and friendly."

Cons:

• "Waitors huddled together and chatting whilst handling our food and cutlery."
• "It took 40 minutes before we were given the specials board and asked what drinks we would like."
• "Service was the only negative, very slow, and staff need some sort of uniform."
• "Mostly miserable service Thursday morning. Barely a smile from any of the staff."
• "They just change your bookings how they want without caring because it’s busy."
• "Staff seemed all over the place and not working as a team at all."
• "Service was hopeless."

Atmosphere & Location

Pros:

• "Atmosphere lovely very relaxed."
• "Very nice location next to the sea beach."
• "Lovely bright open restaurant with a great view out over the quay."
• "Beautiful location, overlooking Christchurch Quay."
• "Lovely setting and friendly staff."
• "The location was perfect and the venue itself was lovely."
• "Wonderful atmosphere and setting."

Cons:

• "Plastic seats are a bit uncomfortable despite cushions and a bit too low so prevent you seeing the great views."
• "The table was sticky and the cleanliness of the venue questionable."
• "Restaurant was packed to the brim, very noisy and loud."
• "Very hot, busy and stuffy inside."
• "No one came to seat us for 5-10mins and the person that did finally greet us was not wearing any kind of uniform."
• "Would have been excellent if staff had been more attentive, too busy serving friends."
• "Stops serving food at 845pm unfortunately and abrupt front of house / supervisor."

Value

Pros:

• "The food was very tasty and reasonably priced."
• "Food was excellent ( also quite expensive) but worth every penny."
• "It's not cheapest place but choice of drinks, level of service, and quality of food balances this."
• "Price is competitive."
• "Food very good, staff lovely. Reasonable prices."
• "Excellent food at reasonable prices."
• "Food of brilliant quality and very tasty. Reasonably priced."

Cons:

• "Fairly over priced."
• "The drinks were rather expensive."
• "Read the menu carefully as there are add on costs to the price for many of the dishes."
• "Full price £100 for 2 adults and 2 kids. No starters, 1 alcoholic drink. Expensive."
• "However, the prices you charge are pretty horrendous."
• "How you can justify £5 for a few takeaway chips, is shamefull."
• "So very very expensive to say the least and it's not like we ordered steak."