Morrisons Reviews Summary

Customer Service

Pros:

• "Staff are always friendly and ready to help you if required."
• "Staff did help by getting us some alternative milk as I am Dairy free."
• "Very friendly and helpful staff always ready to help you."
• "Staff are incredible friendly and the cafe is a homely place that serves great food."
• "3 of the Bridgwater staff went over and above this evening."
• "Great staff very helpful, food very good and plenty of it."
• "The staff that helped I must say thanks and you are a credit to the company."

Cons:

• "Went in morrisons for lunch in the cafe... Very rude to us and basically accused us of being liars."
• "It's a shame they don't train their staff on the law here."
• "Really disappointing shop. They became so rude and racist to other."
• "They told me they couldn't do anything and that I need to call the bank but they didn't even know the number to call."
• "Very disappointed with the attitude of the lady at the till."
• "The young girl there didn't have a clue where anything was."
• "Awful. Visited pizza counter chose pizza waited whilst assistant served somebody at deli counter then another couple come along to the deli counter and she serves them instead of serving us."

Product Availability

Pros:

• "Morrisons provides everything for the table weather that be food or cutlery etc."
• "Had everything we wanted and more. Well done Morrisons for having a good stock, they even had toilet rolls."
• "A large store with a comprehensive range of products and services."
• "Morrisons seem to have got their act together and are purchasing quality vegetables and fruits which are very sweet and tasty."
• "The shelves were well stocked so that and the sense of normality back may encourage me to start shopping here again."
• "Morrisons super market sell a wide range of produce at good prices, including fresh food, cupboard food, toys, and games."
• "Few days before Christmas and they where so organized, shelves where still well stocked."

Cons:

• "It is always a bottle neck in the first cold isle."
• "The self service machines stop working all the time and when they work, you have to keep waiting for staff to swipe their cards."
• "Quite a lot of the shelves were empty at 6pm on a Friday, ie no eggs which I don't understand because Lidl has loads."
• "This is the second week that the 'free from' freezer has been empty."
• "Stock management is very poor, can't guarantee being able to get products from one week to the next."
• "For the last several months morrisons seems to be having trouble with either their deliveries or stock."
• "No beef left except for three very expensive joints."

Cleanliness and Maintenance

Pros:

• "Love Morrisons, they always have a good selection of things, their fresh foods are always nice and the bakery is yummy."
• "Liked Morrisons very much... And a reasonable cafe."
• "Cafe is fantastic always good meals and staff so friendly and helpful."
• "Good supermarket, centre of Bridgwater. Got all the counters you miss out on in other supermarkets."
• "Supermarket. With everything from clothes to electrical goods. Lovely shopping experience for fresh meat and veg too."
• "Food very good value and plenty of it."
• "The real bonus is they have their own petrol station open 24/7."

Cons:

• "The toilets smell of pee and that."
• "Café wasn't clean 80% of the tables full of dirty plates ect."
• "Toilets need doing up though dissabled one blocked out of order."
• "Morrisons in Bridgewater. It may be due to staffing issues but it was grubby."
• "The whole store just did not feel very clean."
• "The vegetables did not look fresh. The chilled section, shelves were very grubby."
• "The Toilets in This Morrisons Store are Vile Discusting."

Pricing and Value

Pros:

• "50% off the restaurant is great."
• "Morrisons is a good supermarket. Good value for money depending on what you like and buy etc."
• "Morrison's is really good value for money."
• "All the other fuel stations were 1.19p plus for 95 Ron petrol and services even more. Thought I would try and find a cheaper option and Morrison’s were selling it at 1.12!!!!"
• "Fuel at their garage forecourt pumps is probably the cheapest in Bridgwater at the moment too."

Cons:

• "Nothing spectacular I get fed up of seeing buy 2 for x amount. I'm on my own 2 is one too many."
• "Very expensive on every day items, wine prices have soared."
• "I don't understand why a lot of people say Morrisons is good value and low cost. It charges way more than Asda on a lot of regular items."
• "Went to pay for fuel he said it was £26 odd, Staff overcharged me by £16 odd for diesel."
• "My family and I went to the Morrisons cafe after our visit to Bridgwater Fair for tea... After our meal we left the store to only receive a parking ticket for being 7 minutes late - expensive tea and not enjoyable."