Morrisons Reviews Summary

Accessibility

Pros:

• "There are lovely wide aisles suitable for wheelchairs and scooters if that's your mode of travel."
• "Nice big carpark, with a Timsons cobbler and key cutter, and a Johnson's dry cleaners inside."
• "It's easily accessible with adequate parking and bike racks."

Cons:

• "The store is poorly stocked and filthy with food stains all over the floor and somehow the walls."
• "There is often rubbish and pallets of delivery stock cluttering the aisles making them hard to navigate."
• "Car park pathetic lots of spaces though always tight to park."

Customer Service

Pros:

• "All staff very helpful."
• "Did my first click & collect today and had the pleasure of a great chat with Kim who not only quickly helped me with find my items but fetched a trolley over for me and entertained me with a great chat whilst I was there."
• "What that really really makes this store sparkle is the staff, they deserve a round of applause for their fantastic customer service."

Cons:

• "Good prices, but staff is very incompetent."
• "Staff didn't give a damn about social distancing."
• "The staff are all rude and clearly look like they don't want to be there."

Cafe and Food Quality

Pros:

• "Cafe food is great and the price is a bargain for the quality."
• "Plus their cafe has a good range and it's all cooked fresh, so it's a little slow if it's busy but usually worth waiting for."
• "The £3 meal deal includes a medium sized salad from the salad bar which is really good value."

Cons:

• "A very mediocre breakfast. Burnt sasages under cooked bacon and eggs."
• "The cafe looked like a bomb had just gone off. Every single spare table was covered with the previous occupants left overs."
• "Service in the cafe was very was poor."

Product Selection and Stock

Pros:

• "I know it's just Morrisons, but they do have some great selections of products that you can't get elsewhere like their lamb and chicken Tikka samosas."
• "Always great place to shop. Prices are mainly reasonable."
• "The store stocks a wide range of products."

Cons:

• "Many items we could not get as the shelves were empty."
• "The shelves are poorly stocked and stock rotation is almost non existent."
• "Increasingly poorly stocked. I find that I cannot find at least a few basic items on my shopping list every time I go."

Pricing and Offers

Pros:

• "I have tried all the supermarkets in York but this is the best one, a logical route round passing all the items you may want, always has plenty of reduced items and offers."
• "Some good offers on if you have chance to look properly."
• "I like their fuel prices are beating elsewhere at the moment & their prices of food & drinks are cheaper than most."

Cons:

• "The products in the store are overpriced, especially compared to other nearby shops."
• "They may have been the cheapest in the area for fuel once but they are now more expensive than Shell and BP."
• "Prices generally higher, I believe the more vouchers are to compensate for higher pricing."