Morrisons Reviews Summary

Staff Service

Pros:

• "The staff are efficient and polite if you've had to wait."
• "Very polite and helpful staff."
• "This is a fantastic supermarket with a great layout and friendly staff."
• "Staff very helpful and polite."
• "The staff were friendly and helpful, and I appreciated the effort they made to ensure that customers felt welcome and comfortable."
• "Staff are always helpful here and I visit frequently. Top class service."
• "Staff are helpful and friendly."

Cons:

• "Staff are absolutely rubbish and cold and disrespectful."
• "Staff too busy chatting to be bothered to come and check."
• "Very pricey and staff quite ignorant."
• "The small midget blonde lady manager with square black glasses probably in her 40s and always wearing black glasses is so rude and has attitude problems."
• "Most of the staff I saw had it either under their nose or under their chin with no exemption card on display."
• "The staff have very bad attitudes, and no manners (including the Security Guards)."
• "One of the central trolley return bays was in a disgusting state."

Store Cleanliness and Layout

Pros:

• "Easy to park, plenty of aisle space."
• "The bakery is excellent and sometimes there are yellow sticker deals on many things at big discounts."
• "Inside there is another set of automatic sliding doors to access the store."
• "This branch has also been refurbished so very clean and modern."
• "Very clean store with a good fishmongers, bakery, pizzeria, deli, butchers and fresh produce."
• "Looks lovely, clean and bright with good displays of everything you could want from a supermarket like this."
• "The store was clean, well-organized, and well-stocked with a wide variety of products."

Cons:

• "Today I had the need to use the disabled toilet which was unclean, no toilet paper and dirty marks on the floor, unclean bowl."
• "The cafe here regularly has no ingredients to make items on the menu. Tables are filthy."
• "The self service area was disgusting and dirty, completely neglected as staff stood around playing with their mobile phones."
• "Disabled bathroom was disappointing, stank, floor n toilet itself filthy."
• "One of the central trolley return bays was in a disgusting state."
• "The queuing aisle for checkouts should have no stock on the shelves so that customers are not shopping in it while other customers are queuing."
• "Not very good products very rarely restocked staff lazy won't even check out back when asked."

Product Availability and Pricing

Pros:

• "If you want healthy food from a supermarket, it has to be Morrison's."
• "Excellent for my needs. Own branded and savers produce is tastier than most, if not all other supermarkets own brands foods."
• "The bakery section is great and I'd say better than most other supermarkets."
• "The fishmonger has a wide selection as does the pizza and bakery section."
• "Super doper (excellent) store for household items. Especially fresh veg & fruit."
• "Price are cheap other than any supermarket."
• "Always loved Morrison especially love fresh bread, tarts and pies."

Cons:

• "very poor if you go to this on a sunday as I did today bread stocks almost non existent went looking for plain bagels none at all no sandwich thins either in fact top shelf empty."
• "Shocking store. Had ham on the shelf that was grey."
• "When they reduce a product that's going out of date they reduce it by such a small amount."
• "Their shortcut pastry mince pies were delicious last year now they lack butter I assume it’s expensive to add in."
• "Visited Morrisons this morning, no paper towels, no sanitizer."
• "Had ham on the shelf that was grey, got some from the deli instead and was grey the following morning on the outer edges."
• "The quality of many things has considerably declined."

Accessibility and Convenience

Pros:

• "The only problem I have got with this Morrisons is now they are blocked a gate so public who walk in after walk all the way around."
• "This specific branch of Morrisons always seems very clean and tidy."
• "There are two large main entrances with large wide automatic doors."
• "This is one of Morrisons larger stores and has a large car park."
• "There are self service tills and manned tills."
• "Usual items for sale as well as own brand range."
• "Large supermarket selling all the usual items. Has a halal meat counter within the store."

Cons:

• "The worse managed ever at this branch, no care for their customers especially the elderly or customers with health issues!"
• "Wow the worst Covid measures I have seen to date."
• "Social distancing is appalling and has been since the start of the pandemic."
• "Not ideal for disabled shoppers, only wheelchair they had didn't have any footplates, absolutely useless."
• "Disabled parking bays are not well signed."
• "Good supermarket but as a disabled person there are rarely any small trolleys near the disabled parking area."
• "Yet again could not shop tonight as the one and only mart cart was not working."