Wigs & Warpaint Reviews Summary

Stylist Expertise and Professionalism

Pros:

• "Chelsea is very passionate about her work."
• "Massive thanks to Clare for helping me figure out exactly what I wanted and needed with my hair."
• "Bessie was my stylist on this occasion. She was very efficient and managed my expectations when it came to the bleaching and colouring."
• "Emma's technical & creative ability cutting, colouring, styling and finishing is first class."
• "James has cut and styled my hair now a fair few times and his unique talent is second to none."
• "I've had lash extensions done by Chelsea quite a few times now, and not only do they look amazing but they last so well!!"
• "I am absolutely buzzing with the result! I've had lots of compliments already."

Cons:

• "I asked for a sombre and I got a full head of highlights, so now I have to spend even more money now to get it fixed, as it looks tacky."
• "The hairdresser hired to do my hair was too busy doing someone else's colour to finish mine."
• "Stylist wasn't friendly and didn't seem to listen to what my daughter wanted in terms of a cut."
• "The stylist doesn’t really cut short hair!! And that they cant really do anything about it."
• "I asked for tiny light golden brown highlights in a balayage effect and showed pictures as to what I wanted. Long story short I did not get what I wanted at all."
• "The bleach was left on my hair for 120 minutes and the toner was left on my hair for 40 minutes he never toned the top part of my hair."
• "Terrible hair cut, asked for a gradient in my medium bob and an inch and a half off, left with hair longer at the back and about a quarter of an inch off."

Customer Service and Salon Experience

Pros:

• "A wonderful salon with considerate and thoughtful staff."
• "Everyone at the salon was very friendly and welcoming."
• "Great vibe, always feel looked after!"
• "It’s always a treat to get my hair done at W&W, everyone is so friendly and all round lovely!"
• "Love love love Wigs and Warpaint! The service here is second to none."
• "All the team are lovely, so friendly and welcoming. They couldn’t take better care of you."
• "Always a lovely, friendly and professional atmosphere!"

Cons:

• "First time using their service. Staff were not friendly at all."
• "The ladies desk area was in disarray and the colour range was limited."
• "I then raised a formal complaint via email and contacted the salon several times and I was told the manager is on holiday."
• "Some of the hairdressers need to smile looked a bit miserable."
• "Who doesn't have someone answering the telephone on a Saturday?"
• "Very disappointed with the receptionist."
• "Staff are unfriendly and rude."

Value for Money

Pros:

• "I've visited this salon a few times and opted for the junior stylist and I was quite pleased with the haircut."
• "I highly recommend this salon being from Sheffield and having never tried this salon or ever having my hair professionally coloured before it was completely worth every penny!!"
• "Would highly recommend Wigs and Warpaint."
• "Good discount for first timers as well."
• "I'm so pleased with my hair it looks unreal!"
• "I am so impressed with my hair, the colour is absolutely stunning and exactly what I had in mind."
• "Love this place! I had an appointment with Claire and she really took her time to understand how I wanted my hair to be dyed and styled, it looks and feels great."

Cons:

• "Not happy to have spent over £200 for a colour job done with a £5 bottle of semi permanent dye I can buy myself at Superdrug."
• "Paid £160 for a poor hair result, then was told id have to book another session at £130 to achieve the result it wanted."
• "Good hair cut but when I went to pay I was told it was £31 even tho on the website it says “gents cut and finish £20”."
• "Such a crime to charge the prices."
• "She charged me £253.85 for full head highlight cut & blow & root retouch and supposedly an oloplex treatment that I did not receive!"
• "I’ve given 1 star to highlight to others that if you are unable to make your appointment on the day, you will lose your £40 deposit."
• "Obviously no respect for the trans community and charging me £10 more for being a woman even tho I identify as a male and have the same length hair as a man."