"Since writing my initial review I had a call from Nuala offering me another trim, impressive customer service!"
"I am very thankful that Nuala called me after noticing the review to apologise for how I felt about my visit."
"Booked my daughter in for a hair cut and treatment as a birthday treat - can't recommend it enough!!"
"I wouldnt hesitate to recommend Nuala and her salon."
"Amazing Salon, everyone is so nice and helpful."
"All the staff were very professional and Paula the stylist not only gave me an excellent cut and style, she also very clearly explained how I could achieve the same curls myself."
"The staff were friendly, knowledgeable, and genuinely passionate about curly hair, which immediately put me at ease."
Cons:
"I'm absolutely furious that I was lied to, its impossible to get to speak with anyone because they don't answer the phone."
"I also feel that staff are generally not particularly welcoming or friendly, especially upon arrival."
"Also the staff don’t really seem to care that much."
"I didn’t find the staff particularly friendly."
"All the staff in the salon looked miserable and weren’t really interacting much with any of the clients."
"The stylist didn't even introduce himself and barely spoke to her, did not cut her hair appropriately for the curly specialism they advertise."
"We both emailed the owner (who was not present for the appointment) asking for advice on how to deal with the fall out from this awful experience and she hasn't even had the courtesy to reply to either of us."
Salon Experience
Pros:
"The salon is a dream, friendly staff, beautiful environment, good energy, great food and worth every penny!"
"The salon itself is lovely, and Nuala and her team were all so friendly and welcoming."
"The studio is really lovely, nicely decorated and very welcoming."
"The salon was spotlessly clean with full Covid-19 security in place."
"Upon arrival, they offer a hot drink and a neck massage before going into detail about what you want from the appointment."
"First time visiting Nuala Morey, kindly greeted with a neck massage."
"The salon which is welcoming, professional and KNOW what they're doing which for a curly haired girl is a dream come true!"
Cons:
"There wasn't much of a happy or welcoming atmosphere which I don't think helps when people could be nervous visiting in these current times."
"I was left on my own in the basement with the odd person drifting past for the loo."
"I also felt very intimidated when being in the salon - I can't really say why, but I felt very uncomfortable for my visit."
"I agree with many of the comments that the atmosphere isn’t particularly friendly."
"The atmosphere wasn’t friendly, and if I am frank, nor was Nuala."
"They were so unfriendly and made us feel so guilty that I just wanted to leave."
"I visited your salon last week and was utterly disgusted with the attitude and poor cust service I had received!!!!!"
Quality of Haircut
Pros:
"The cut turned out excellent, and the colour is amazing. So much depth and bright."
"Ellie was fantastic, she really listened to what I wanted from my haircut."
"Wonderful haircut with Ellie P. She has completely reinvigorated my curls and I have more volume than I've had in years!"
"The cut was perfect and she knew exactly how to deal with it when it came to styling."
"She gave my sisters hair a lovely shape. I have never seen it so curly!"
"Holly did an amazing dry cut first and listened to exactly what I wanted."
"I have never been so happy with a cut, it has shape, its bouncy and has been easy to style it after washing it."