Riverside SEAT Hull Reviews Summary

Customer Service

Pros:

• "I recently purchased a Seat Ibiza from Riverside Motors for my son's first car, and I must say that our experience was nothing short of outstanding!"
• "James at Riverside Motors were incredibly friendly and welcoming."
• "Salesman James accompanied by Andy and Jonathan were excellent throughout the process."
• "Very pleased with my new purchase and happy to be back with riverside Seat."
• "Fantastic experience at Riverside. Danny was very polite, professional and listened exactly to our needs."
• "Danny Murphy at Seat Riverside - the customer service he provides is second to none."
• "I want to thank Jason Alsop at Riverside SEAT Hull for making my recent car purchase a real pleasure."
• "Danny was Amazing from start to finish. He was friendly, professional and very knowledgeable about the car I purchased."

Cons:

• "TLDR: Not the best customer service from certain staff, purchasing a vehicle from these people is very stressful."
• "Upon collecting the vehicle I was told the glovebox was not touched and a new one was on order."
• "No apology was given about not calling back and was then told the part would definitely be in and fitted by end of August."
• "I had to speak with citizens advice around rejecting my car as I’m getting nowhere with the garage and they are yet to apologise for the work carried out."
• "Visited here today to look at a car and was greeted by Jason Alsop who walked us through everything, he was really helpful and very friendly."
• "So after having issues with my car after having it for just over a year the Seat garage in Leicester where I purchased it from where not interested when it developed issues."
• "In addition to my previous review placed yesterday.. I received a call today from the manager Jonathan Hadwin who was very disappointed that my unhappy experience had happened with riverside seat."
• "I bought an Audi.S5 a year ago and gave them the asking price."

Vehicle Quality and Condition

Pros:

• "Moreover, the condition of the Seat Ibiza exceeded our expectations. It was meticulously cleaned, both inside and out, and looked almost brand new."
• "I have just received my new Cupra Born from Riverside SEAT Hull and would like to say how pleased I am with the service I received here."
• "Jason Alsop was very professional and knowledgeable about the different options on the car."
• "I recently bought a second hand car from Riverside seat. I was dealt with by Jason from initially phoning to book a test drive to buying the car I found him be very friendly approachable and knowledgeable."
• "Excellent, hassle free experience purchasing my new Seat Ibiza FR through Jason."
• "Recently bought my new Seat Ibiza FR from Graham Wright at Riverside Seat and he was great from the get go, he let me have a look around a few cars with no pressure or hard sells."
• "I would just like to say a big thank you to the Danny at Riverside Hull Seat. My new Seat Arona is beautiful."
• "I can honestly not praise this place enough. Andy is the most thorough, professional car salesman I have ever met."

Cons:

• "Bought a car late 2022 and loved the car. Taken back to Riverside Hull for 2 warranty fixes and a software update."
• "Upon collecting the vehicle I was told the glovebox was not touched and a new one was on order."
• "I’ve now had to speak with citizens advice around rejecting my car as I’m getting nowhere with the garage and they are yet to apologise for the work carried out."
• "Watch these cowboys !! I bought an Audi.S5 a year ago and gave them the asking price."
• "So after having issues with my car after having it for just over a year the Seat garage in Leicester where I purchased it from where not interested when it developed issues."
• "Not helpful at all, took my car there about tow months ago, because it was making noise from the wheels, spent about £600."
• "Very very poor response to a clear manufacturing fault."
• "Bought 2 new cars from them, each time I was told it was a legal requirement that I had to endure a GAP insurance sales pitch."