Tafarn Y Porth - JD Wetherspoon Reviews Summary

Cleanliness

Pros:

• "It’s clean and the bathrooms are clean and spacious."
• "The toilets are modern and clean."
• "The pub itself is nicely fitted out an is clean and bright."

Cons:

• "The place was filthy and smelled so badly of vomit that we had to sit outside."
• "Tables dirty and not cleared, will not be returning."
• "Sat down for a meal at this place near the front doors with my family, menus were covered in something sticky."
• "Tables not been cleaned very well."
• "Biggest let down was when it was busy we always struggled to find a clean table."
• "Dirty tables half the order missing, having to chase around for cutlery to eat with."
• "Tables not cleared and carpets filthy."

Service

Pros:

• "Service is great here but can get very busy on weekends."
• "Staff were polite and friendly and service was quick even though they were busy."
• "Great staff, a female young lady who was working behind the bar help a Army veteran to a taxi outside."
• "Staff polite and couldn't do enough."
• "Staff, without exception, are customer focused and welcoming."
• "Staff were friendly and courteous."
• "Staff were friendly and attentive."

Cons:

• "The manageress when spoken to had zero managerial qualities such as customer care, listening, applying some judgement."
• "Sorry but bar staff needs more training got drinks wrong 4 times in 2 nights."
• "Very busy. Staff just ignoring you at the bar and serving people who came in after you."
• "Service normal good but today same barmaid serving twice and pints flat and no life."
• "Staff rude especially the yonger ones."
• "Some of the staff, have other things on their minds, rather than serving the customers."
• "Waited 23 minutes to get served, staff serving the regular customers who were behind me in the queue."

Food Quality

Pros:

• "Our dinner arrived very quickly and was delicious."
• "The food was delivered swiftly and all tasted lovely and hot."
• "Had an excellent rib steak, chips etc and a free shipyard ale."
• "Food was good for value."
• "My steak (Aberdeen Angus) was one of the best I've ever had, cooked to absolute perfection."
• "The food was amazing value and great quality. Get the fish and chips!"
• "Food was tasty and very reasonably priced."