Blackout Escape Rooms Reviews Summary

Escape Room Experience

Pros:

• "Brilliant! Thoroughly enjoyed this escape room. We have been to a few and really appreciated the attention to detail."
• "This was properly one of the best Escape Rooms in MK I have done."
• "The balance of being challenging but not too hard made it very enjoyable."
• "We really enjoyed our time at Blackout Escape Rooms. It wasn't too linear, and the puzzles were suitably themed for the room."
• "We had an amazing time here! It was hands-down one of the best escape rooms our group had done."
• "The puzzles were fun & we even got sweets! I didn’t think it was too easy or too hard, was just right."
• "Really encouraged team work, was a little scary and camp without being too cringe."
• "Great fun! We did one of the rooms with 3 adults and 1 teen-ager, and there was plenty for everyone to contribute."

Cons:

• "Great Experience! Our host Tibi was very friendly and helped us throughout the game. We chose the nightmare escape room. It was by far the scariest escape room we had been to."
• "Great fun and really well designed. First time here so we did the Candy Shop. This room was far too easy so I'd recommend going here with kids or young ones."
• "The escape room was great! Despite signing the waiver my friend did hurt herself and the staff member Rachel did not care one bit."
• "Not great very difficult game even though we picked for an average game. If you cancel & reschedule Early you get charged £20."
• "This was one of the worst escape rooms I have done. Completed in the time but did not enjoy the puzzles or how the room was created."

Customer Service

Pros:

• "Great customer service, and had a really lovely evening."
• "The staff were friendly and helpful and if Blackout Escape Rooms open any new rooms we would definitely go back."
• "Darren was an outstanding host, very knowledgeable and set our mood right before we entered the room."
• "We had an issue with our booking so we called and the team were really helpful and accommodating too."
• "Really enjoyed our time here, we did 2 rooms, Cabin in the woods & Hostage. Both really fun and a nice jump scares a couple of times."
• "Excellent activity. Was very enjoyable. Scare factor 10/10. Great bonding activity for the whole family."
• "We all had a great time! The puzzles were really fun and satisfying to complete. We were well looked after by the staff too."
• "Staff are always really friendly, and explain things really well. Would highly recommend to anybody, although the nightmare room is not for the faint-hearted!"

Cons:

• "The escape room was great! Despite signing the waiver my friend did hurt herself and the staff member Rachel did not care one bit."
• "We’ve been to all the escape rooms there and all staff have been great until now. Thankfully we have completed this place so don’t have to come back again."
• "Not great very difficult game even though we picked for an average game. If you cancel & reschedule Early you get charged £20."
• "JUST TO CLARIFY THERE WOULD NEVER BE A NEXT TIME! So keep your pathetic policy its not accommodating its a pandemic we have all suffered."
• "The escape room was amazing! Staff were very friendly and explained the rules even though we’ve been to a few escape rooms before."