Smart Cats Cattery Reviews Summary

Cat Accommodations

Pros:

• "The rooms for the cat are generously big."
• "The place was clean and airy, even though there was some building work taking place."
• "Fabulously large individual cages...more like little houses...with many different levels."
• "The rooms have lots of climbing and hiding spots to keep the cats entertained."
• "The pens for the cats are modern and a great size and provide lots of climbing & hiding places for the cat."
• "Very spacious. Very clean. Rooms were great and plenty of space to keep cats occupied."
• "Nice spacious enclosures with lots of levels to keep my 2 active cats entertained."
• "Great, very clean and spacious facility with radiator heating in the room for the cats and a large window out facing farm land."

Cons:

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Staff and Service

Pros:

• "The staff are lovely. Linda is a star and the entire team is extremely good, very polite."
• "Everyone we met was really friendly and obviously loves cats."
• "The staff are lovely and friendly and really care about their furry boarders."
• "The staff are so lovely, and helpful, and we love that they send you pics of your Cat whilst you are away."
• "Friendly, modern, clean, reasonably priced cattery with loads of space in the pens plus the cat all seem happy and relaxed."
• "The staff are brilliantly helpful, nothing too much trouble, they even send daily photos if you wish."
• "Friendly & helpful staff. Very particular with regard to your cat’s health, diet and any medication."
• "We were sent daily update pictures and videos and were met by warm and friendly staff."

Cons:

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Communication and Updates

Pros:

• "Above all, they are so prompt in sending the daily kitty updates with pictures and videos."
• "The daily photos was reassuring that they were well looked after."
• "They were good with the photo and video clip updates, they do their best to send them during the days they do so."
• "I received daily pictures and videos of her enjoying her stay."
• "I received daily updates and photographs which was a welcome gesture and reassured us that she was doing just fine."
• "We were sent daily update pictures and videos and were met by warm and friendly staff who were very happy to help."
• "Daily updates of photo's and even a short video of her rubbing around someone's legs via What's App gave us peace of mind."
• "Regular updates via WhatsApp so we can see they are doing ok and missing us."

Cons:

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