McDonald's Reviews Summary

Service & Staff

Pros:

• "Service and employees were absolutely delightful, so speedy under stressful circumstances, very much appreciated."
• "Clean and with friendly staff even early in the morning."
• "Friendliest McDonald's ever visited."
• "Staff are also very friendly."
• "Staff worked efficiently to speed things up!"
• "Staff are friendly and welcoming, and the facilities are clean."
• "The staff are fairly quick and friendly."

Cons:

• "when I spoke to the staff about it, they did absolutely nothing to help me."
• "However when it takes that long PLUS they get your order wrong its just irritating."
• "Staff member stood around doing nothing whilst a guy got head butted and his nose broken in the store."
• "Appalling, It's absolute chaos here and it's ridiculous, no control or care from the staff."
• "Just very very dirty. Staff didn't have a clue. Won't be visiting again."
• "The staff were miserable and unhelpful when I couldn't get the machine to work."
• "Also when ordering the staff looked overworked with little or no organisation and the girl who served me had no manners and didn't say please or thank you once."

Cleanliness

Pros:

• "Clean and with friendly staff even early in the morning."
• "Staff are friendly and welcoming, and the facilities are clean."
• "It's very clean and ordering is straightforward."
• "The place is very clean and food was served quickly."
• "This mcdonalds is very clean and tidy."
• "It's a nice clean place to eat."
• "Cleaning the tables and the area promptly, which I really appreciate."

Cons:

• "Finding a table that was clean did not find one cleaning was not done at the store tables were messy."
• "Just very very dirty. Staff didn't have a clue. Won't be visiting again."
• "The tables are dirty and messy."
• "Filthy dirty Mc Donald's."
• "Floor was filthy and when they did clean it they only washed the parts that were easy to reach."
• "The ladies toilets were filthy."
• "Extremely dirty! I have never been in any McDonald's or any other restaurant as dirty as here."

Food Quality

Pros:

• "Good tasting food."
• "Burgers aren't bad if you get ones that are freshly cooked."
• "Food has always been good."
• "The burgers and chicken I ordered was delicious, warm and made quickly."
• "The food was good, hot and fresh."
• "Food was freshly prepared, place has a high turnover."
• "The food was great."

Cons:

• "Worst ever - food was stone cold."
• "Food is ALWAYS cold."
• "Every time i order something my order is always wrong."
• "Cold food from counter to table. Food and drink missing from missing order."
• "When I received my food it was all stone cold and just pure disgusting, stale."
• "The chips and burger were cold and there was a burnt flavour."
• "Cold chips and burger, bread on burger harder than it should be."