KFC Southport - Ocean Plaza Reviews Summary

Service

Pros:

• "Take away only at moment went through the drive through although there was a queue didn't have to wait too long the ordering payment and delivery was efficient food hot."
• "Busy one this being in Southport but the service was surprisingly swift despite the queue."
• "Best KFC for miles. Travel from Preston on a weekly basis just to get good service and great food."
• "Good service and friendly staff."
• "Guy who taken my order Very polite n courteous.ide have him work for me."
• "The staff in the KFC ocean plaza are very attentive and happy to help all the time."
• "service is swift."

Cons:

• "Staff an mangment here are shockingly bad."
• "Shocking service will never return."
• "Food was nice and hot but service was too slow. 55 minuets in from joining que to eating food in the car."
• "hardly any staff and the ones that did show up to work were slow and ignorant."
• "Service was so slow worst we have ever seen."
• "the staff don't seem to have any idea of what they are doing."
• "Everything also seemed too much for the staff virtually throwing you order at you across the counter."

Cleanliness

Pros:

• "Compared to St.Helens. Manchester and Liverpool this one is super clean."
• "The only part of the place that was clean were the toilets."
• "Nice clean KFC which mainly serves drive through customers."
• "Place was busy, but staff did well keeping the queue moving, dining area was clean and tidy."
• "The cleanest KFC I’ve visited in the last 10 years. With the freshest hottest food I’ve eaten at a KFC."

Cons:

• "But wow, I've never been in such a filthy KFC as this one."
• "Floor was very greasy and dirty not a nice place."
• "Tables not cleaned and the floor is dirty and toilets are dirty as well."
• "Filthy dirty nast!"
• "Filthy tables, filthy toilets and overflowing bins inside and outside."
• "The place itself was filthy food over the floor tables needed cleaning."
• "Absolutely disgusting... every table needed cleaning. Not one person came to clean them. Toilets were also dirty."

Food Quality

Pros:

• "Just re-visited KFC after they have updated their chips and I have to say they are a huge improvement."
• "Enjoyed the Corn on the cob, Boneless chicken, Chips, Coleslaw & dips."
• "Really nice vegan chicken burger."
• "The food was good and the service."
• "Usually pretty good. The food is always hot and the staff are friendly enough."
• "The food was spot on though hence only knocking the one star off🍗"
• "Probably the best KFC in the North West. Every time we visit it is always fresh and well presented."