Luxury Bag Repairs Ltd Reviews Summary

Bag Repair Quality

Pros:

• "This guy repaired the bag and it looks as good as it used to."
• "Mr Merali did an amazing job, repairing the zip which had broken, making my bag look even better than before."
• "I'm extremely happy with the repair."
• "He has done the most amazing restoration and my handbag looks brand-new."
• "The resulting transformation was nothing short of amazing and exceeded all my expectations."
• "Merali did a fantastic job restoring my mum's vintage Hermes Kelly."
• "The quality of the repair was outstanding and the before-and-after transformation was amazing."
• "The repairs are extremely well done and not noticeable."

Cons:

• "I was expecting to clean and to fixed properly of my LV bag, but I'm disappointed because it just looks the same."

Customer Service

Pros:

• "Friendly and excellent service."
• "Merali was honest & realistic about what could be done, but the result still went beyond my expectations."
• "Very professional and efficient service."
• "Merali is kind, honest, professional, extremely meticulous and talented."
• "Very friendly and professional and more importantly fixed my designer bag and did an amazing job."
• "I am very happy with the service. The response to my query was instant and customer service commendable."
• "Excellent and quality service! Highly recommend, Merali is so professional and friendly."
• "I would highly highly recommend Merali. The customer service was impeccable from start to finish."

Cons:

• -

Price and Value

Pros:

• "The price here is also very reasonable."
• "It also cost a very reasonable £100... which is £350 less than what The Handbag Clinic @ Selfridges quoted me!!!"
• "Very reasonable price and top-notch craftsmanship!"
• "The prices were also really reasonable."
• "The price was very fair and the repair was to a very high standard."
• "Reasonably priced and super quick service. Amazing workmanship."
• "The price was very reasonable and took just over a week to get back to me."
• "He collected the bag, repaired it, and sold it. He is completely trustworthy, keeps you updated at all times and carries out the work at a very reasonable price."

Cons:

• "I thought he was good for fixing bags cleaning and everything because of the review his webpage...I waste my money though."

Turnaround Time

Pros:

• "He returned it in just over a month, and its transformation is miraculous!"
• "He delivered within the timeframe he said and now my bag is in amazing condition."
• "Merali is an absolute miracle worker! He somehow managed to bring both my Chanel bags back to life...The prices are also extremely reasonable for the work he does."
• "I took my bag to him on a Monday and by Thursday it was already ready for collection."
• "I have had the bag for 8 years and used it almost daily...I dropped my bag off with Merali and collected it exactly a week later."
• "I sent a handbag from the Isle of man to be repaired, the service I received was amazing and so helpful. Keeping me fully informed all the time."
• "I asked for it to be quick and it was."
• "I sent in my Prada work bag that I have had for 6 years as the lining inside had torn and the ribbing had come undone...Merali for repair. The price was very fair and the repair was to a very high standard."

Cons:

• "My bag looks completely brand new. The alterations carried out by Mr Merali is incredible. The wait and price."