Royal Armouries Museum Reviews Summary

Exhibits and Displays

Pros:

• "The exhibits showcase a remarkable collection of weaponry and armor, each piece meticulously curated with attention to detail."
• "Large displays of weapons and historical items."
• "The exhibits were incredibly varied."
• "Each floor has a different theme and the displays are exceptional."
• "The Asian and Africa is probably the most intriguing and best gallery showing some interesting weapons and Samurai armour from Japan."
• "The galleries have a vast collection of armour, guns and the statue displays are first class."
• "The displays are absolutely amazing. Set on 4 floors, it showcases every war campaign."

Cons:

• "Some of the display cases were poorly lit."
• "Not many recent or modern weapons on display."
• "Many of the display cases were almost empty and were merely shadow boards."
• "A few of the iconic items were out on loan and it would be good to have photographs in their place."
• "The cards in the display cupboards are often so small or badly placed that you can't read them with the naked eye or glasses."
• "Unfortunately though, many of the exhibits were underlit or not lit at all, making it impossible for someone like me that has bad eyesight in low light to see anything...."
• "The hunting section was closed for example. Disappointing."

Cafe and Food

Pros:

• "Cafe had lovely food...we had soup with bread and ham and cheese toasted baguette."
• "There is a reasonably priced cafe with tasty food (we ate there)."
• "The cafe had good coffee and the shop had a great selection of items for a range of budgets."
• "Had a meal in the cafe, food great and value for money."
• "The restaurant served a pretty good choice of food at reasonable prices."
• "There is a cafe on site selling some delicious sweet and savoury at affordable prices."
• "Food from the cafe was tasty and reasonably priced for quality and portion sizes."

Cons:

• "Cafe need to stock gluten free option, not just veggie options."
• "The worst aspect is the food. It was awful. Poor quality, devoid of taste."
• "however it could do with a wether spoons refusing to pay £6.50 a pint in the docks."
• "Just be aware that the cafes a rather expensive."
• "The only downside was the cafe, very basic food nowhere near good enough for the prices charged."
• "Cafe was really busy even at 3pm with 1/2 wait for food - which was expensive and nothing special on the menu."
• "The cafe was a disappointment too. I had to ask for the table to be cleaned (it was filthy and sticky)."

Staff and Service

Pros:

• "The staff at the museum were all friendly and helpful."
• "Staff were helpful."
• "The staff were friendly and knowledgeable."
• "Absolutely amazing experience, the staff were so friendly, helpful and kind."
• "The staff are all very knowledgeable and friendly."
• "Friendly helpful staff and volunteers."
• "The staff are very helpful and are part of what make this a great day out."

Cons:

• "The issue lies with the gallery staff/explainers; in my entire life of visiting I have never had any engagement in regards to the exhibit with any of them, they standing around chatting and laughing rather than doing their jobs, they’re incredibly rude and egotistical."
• "Since the Royal Armouries opened we have visited hundreds of times, the staff (excluding the performers) have become more and dreadful, they cannot become more disinterested in what they do!"
• "The staff all seemed to be messing about chatting behind the counter."
• "My only criticism was that some staff didn't know where it was, one was going to send us to the first floor."
• "When we got the show the talker used quite advanced language so it quickly became very uninteresting for little ones wanting to learn."