AK Mobile Mechanic Reviews Summary

Professionalism

Pros:

• "Both Alex and Chris are great professionals and value their customers."
• "His work ethic and cheery personality have been great."
• "Customer Service is fantastic and always happy to answer any and all questions."
• "Very Polite and completed everything as agreed and more."
• "Alex and his partner where a delight to communicate with throughout the whole process, really friendly, professional."
• "Alex is a top chap and will only use him now on all our cars."
• "Alex is an outstanding mechanic, he takes pride in his work."
• "Alex is a very good Machanic very helpful, polite and friendly."

Cons:

• "Wouldn’t use again, paid 60 for a diagnosis, he looked over my car for 20 minutes said it was a cam sensor."
• "Booked an inspection of a used car I was looking to buy... I was completely ghosted."
• "STAY WELL AWAY. Inexperienced and incredibly expensive, held my keys from me after paying £190."
• "Our appointment was cancelled twice, the first time we had to call to find out."
• "Very poor arranged on Friday to be at my home on Monday morning at 9 am didn't turn up."
• "Said he would fix car after he ordered parts. Never showed up and messed me around with times."

Quality of Work

Pros:

• "After fixing the car Chris went with me for a test drive as well to ensure that I was happy."
• "Very happy with the service and will use again!"
• "Absolutely amaizing... No drama, no fuss just a brilliant service."
• "Great to finally find a mechanic able to communicate well with his clients."
• "Alex managed to replace and extremely worn and loose timing chain and get me back on the road."
• "A completely seized alternator replaced and a new belt fitted."
• "Thank you Alex for helping me get my car back on the road had a flat battery."
• "Came to our rescue when our car failed it's MOT and the garage couldn't help!"

Cons:

• "I tried starting the car 2 days later it would not start."
• "First experience 5/5, brakes replaced all good. Second job was bit more difficult as had to order a new manifold."
• "Nothing is too much trouble for Alex. He is extremely knowledgeable, reliable and honest."
• "He done all the spark plugs done oil and filter change and i could not have trusted anybody better."
• "IF YOU ARE LOOKING FOR A HONEST AND RELIABLE MECHANIC THEN YOU HAVE FOUND THE GUY!"
• "I had a warning light on my dash for airbags, he managed to squeeze me in and the issue was sorted within 20 minutes."

Timeliness and Availability

Pros:

• "Came out to diagnose problem, ordered part and came back that evening to fix."
• "Alex came round the next day at 9am and went above and beyond to get my car fixed."
• "Called up as my engine warning light came on, Alex was with me within 2 hours of calling."
• "Alex was with me within 2 hours of calling... Fantastic 5 star service."
• "Alex managed to replace and extremely worn and loose timing chain and get me back on the road."
• "He came twice, and corrected problem. He messaged to make sure problem was corrected."

Cons:

• "Wouldn’t use again, paid 60 for a diagnosis, he looked over my car for 20 minutes said it was a cam sensor."
• "Booked an inspection of a used car I was looking to buy... I was completely ghosted."
• "STAY WELL AWAY. Inexperienced and incredibly expensive, held my keys from me after paying £190."
• "Our appointment was cancelled twice, the first time we had to call to find out."
• "Very poor arranged on Friday to be at my home on Monday morning at 9 am didn't turn up."
• "Said he would fix car after he ordered parts. Never showed up and messed me around with times."