Conran Charlton Estate Agents Reviews Summary

Team Professionalism and Support

Pros:

• "They have been extremely helpful in getting my property sold."
• "As first time buyers selling our property was quite tricky but the team at Conran Charlton did a great job throughout."
• "We felt very well looked after, having Kellie and the team at Conran support us as we bought our first property."
• "The service has been very professional."

Cons:

• "It took us over a year to sell our house."
• "It was awful to have to deal with them."
• "As a perspective tenant, it has been a nightmare trying to arrange viewings through them."
• "Would be 0 for this horrible company."

Agent Dedication

Pros:

• "Kellie Kemp is incredible - extremely attentive and has your back throughout the whole process."
• "I had to sell the property after the death of a relative, with all the extra forms etc that were required and having a not very pro-active solicitor, Kellie at Conran's was superb in pulling everything together."
• "Kellie provided an excellent service and was imperative in the sale of our property which at times was very difficult."
• "We had a great experience working with Asiah at Conran over the past few months."

Cons:

• "Luckily I dealt mainly with Aidan who was very helpful and understanding throughout the whole process."
• "If I could give 0 stars I would."
• "A few years ago when living in London, I looked for a flat with my gf at the time, from looking at a reasonable flat we spoke about money."
• "Very professional and friendly. Always proactive with keeping my posted on the various stages and updates of my purchase."

Communication and Responsiveness

Pros:

• "Asiah has been particularly helpful guiding and keeping me updated, especially since the completion process did take a while than originally expected through no fault of theirs."
• "We were continually updated and Kellie in particular was happy to answer any questions we had, allowing us to feel we were in good hands."
• "Asiah has been excellent - she kept us informed throughout, was very quick to respond to queries and always with a smile."
• "We had an A1 service throughout from Kellie and her colleagues at Conran. Very professional, excellent fast communication, proactive and also responded very quickly to issues when raised."

Cons:

• "As a perspective tenant, it has been a nightmare trying to arrange viewings through them."
• "Every time I'd see a flat on their website and ring them to book a viewing they'd say somebody ''will call me back''."
• "The estate agent calls to say the staff member who booked the viewing was off sick and therefore there was no one available to do the viewing."
• "We were pressured to sign the contract and then purposely given wrong information."