Address: Somerford Rd, Christchurch, BH23 3QG, United Kingdom
Phone: +441202485376
Rating: 4.1
based on 216 reviews.
Service
Pros:
"Abbey was professional as usual,"
"Great food, friendly and top class waitress that served us."
"The waiter bringing our food also brought over everything we asked for such as condiments and extra drinks."
"The waiter was very pleasant and fully deserved his tip."
"Service was excellent, with our server Lily Mae, making sure we were enjoying our evening."
"The staff gave very good service."
"Staff were brilliant and very helpful."
Cons:
"This is hands down the worst experience in a pub I have ever had."
"It took almost ten minutes for us to be seated at a table that we had booked in advance."
"Unfortunately the service was dire. Manager was a kid who had the hump and clearly hated his job."
"The main problem that was obvious to myself and other customers was that there was simply not enough staff to manage the huge amount of tables spread across the restaurant."
"a half hour wait whilst we watched some of our order congealing under the lights,"
"Massive line for the continental as only had one toaster going, No juice in their juice machines, did not get told that vegetarian cooked needed to be ordered as it was serve yourself!!! Staff weren't particularly polite or helpful."
"Just the worst 'service' we've ever had in a restaurant."
Food Quality
Pros:
"Great food, friendly and top class waitress that served us."
"Got the mixed grill with a side of mac and cheese. Steak was cooked perfectly and everything was delicious."
"the breakfast is outstanding!"
"Meals were very good and reasonable price."
"Food was fab and I hope the chefs get the recognition they deserve because it really was fantastic."
"The food also came out in time and the waiter was very friendly and professional."
"Food was very tasty and good value."
Cons:
"Been in many Beefeater restaurants... but restaurant badly in need of refurbishment. Grubby blinds and carpets, torn seats and worn table tops."
"Food not hot. Only hash browns and sausages hot,"
"Could not eat the roast dinner I ordered, first the meal was cold, sent it back, it was still cold."
"The hot food was limited, the sausages were white on the outside and pink on the inside."
"Had breakfast here a couple of weeks ago, I've never seen something so disgraceful."
"At £16 I did expect a little more garnish & a few more chips, lots of tiny bones in the salmon too."
"The food was average and the smothered chicken came without the mozzarella as described on the menu."
Ambiance and Cleanliness
Pros:
"First impressions of Beefeater were good, it seemed cozy and inviting."
"This place offers a great atmosphere for families, friends, dogs and cats,"
"The restaurant has some nice seating with large tables for bigger groups we were a party of five adults and had ample space, and didn't feel squashed together."
"Stayed at the Premier Inn next door, so thought we’d eat here with the kid, so we could have a drink with our meal. We all had burgers and a desert. Food was great and good value, ALL the staff were helpful and friendly!"
"The restaurant was decorated beautifully for Christmas, with a really nice atmosphere too."
"Lovely and clean, nice atmosphere and decor."
"The place is nicely christmas decorated and very clean and staff friendly and professional."
Cons:
"The first table we sat at smelled damp and mouldy."
"Said table was right by the kitchen so it was loud and throughout our meal we were interrupted a number of times by sudden crashing sounds."
"Had to sit in the bar and eat as the carpets were being cleaned in the restaurant, amongst some loud drunk ladies who said the 'f' word every 10 seconds."
"the place where we were seated was not far from the kitchen and looking at the grill area it do not look clean,"
"On approach to the building, it was evident that it was uncared for. Cigarette ends everywhere, rubbish etc, totally uncared for."
"The seats are dirty and greasy with old spilt food. Dead flies and bees cobwebs dust on window sills."
"The hygiene was non-existent no ppe used tables were not wiped down and cups were dirty."
Value for Money
Pros:
"Can't believe how much value for your money you get here."
"Food was great and good value, ALL the staff were helpful and friendly!"
"The daily saver menu made it very affordable."
"We used their 2 courses for £30 deal, very good."
"A starter, main course, and a non alcoholic drink each, for my wife and I, came to just under £21 - incredible value."
"3 meals 2 starters, and top up drinks at a great price !!!!!"
"Stop here for a good filling lunch for a great price😀"
Cons:
"Not impressed in the slightest. Very expensive for what it is."
"Can't fault the service, which was great when I visited, but the prices of some of the meals is a little too expensive for what you get."
"Place was clean. Outrageously over priced, 2 meals of smothered chicken, 14 chips on each plate, orange juice and a lemonade just under £35, really?"
"The portion of Sweet potato fries were about 12 cold fries for a ridiculous amount of money."
"Portion sizes small, quality average, £15.99 for 8oz steak, tiniest amount of chips, half a tomato and a lettuce leaf."