Address: 171 Terminus Rd, Eastbourne, BN21 3NX, United Kingdom
Rating: 4.7
based on 146 reviews.
Food Quality
Pros:
"The soups were amazing, we had the French onion soup and the beef goulash soup, even the small servings were huge and so filling."
"The beef goulash soup was so thick and hearty, a nice amount of spice and the beef was cooked beautifully."
"The French onion soup was full of flavour, very cheesy and delicious!"
"Update: we had the patatas bravas, mushrooms, chickpea stew and the goats' cheese and apple bruschetta and IT'S ALL SO GOOD."
"Saw this place when passing and came back for an evening meal... quite possibly the most amazing food I have ever eaten."
"The food is fantastic! FROM the selection of freshly and genuine made tapas, which you get 3 for the price of £12."
"We had delicious cocktails and tapas at the Soup Shack today, it was lovely to sit outside despite the cold!"
"Had the most amazing goats cheese salad, tapas and sangria. Staff were so friendly, great music."
Cons:
"There are signs everywhere saying 'good food takes time'... my tortilla had clearly been reheated and the flavours suffered as a consequence."
"When my friend expressed her disappointment, the chef came over and asked what the problem with the food was."
"The French Onion Soup was just cream and cheese, and the Beef Goulash was kind of like a stodgy chilli."
"Soup is great, very hearty with a kick of flavour... the tapas, we had potato and chorizo which was microwaved and scolding hot but soggy and quite bland."
"The staff was absolutely welcoming and helpful, I must admit that the tapas were not the best, the Spanish tortilla was very dry."
"Hi Guys... my taco was fine but the tapas meatballs were really dry ...and very little sauce ...dried up !!!"
"Was really looking forward to trying this place... I bordered the French onion soup. I had no idea I was going to get a tonne of cheese on top of my toast dunked in my soup."
"Got a falafel halloumi tortilla as a main, the portion was so small, basically a starter. Left still hungry."
Service and Staff
Pros:
"The waiters are welcoming and friendly but rushed off their feet most of the time."
"Service is reasonable and the atmosphere relaxed on the whole."
"Fabian was our waiter and he was so helpful! Will definitely be back again!"
"Friendly and helpful staff, clean facilities. You never feel rushed."
"The staff were incredibly friendly and accommodating."
"Our waiter was extremely helpful and welcoming."
"The food was lovely and reasonably priced. Cocktails were impressive to look at and worth the money."
"The staff are amazing and the atmosphere can't be topped!"
Cons:
"Don't try to speak to the chef, or you'll get snapped at."
"Came here with some friends on a VERY rare child free Sunday afternoon... we were given very abrupt, rude and offish service to the point we actually felt really uncomfortable."
"Avoid this place... we arrived and sat on the table to be very rudely told to get up and wait at the door."
"Questionnable service now. Group of four with two nice kids got denied service because 'the company is too big and will overload kitchen. At midday, lunch time'."
"Guy with the beard and septum piercing was just abrupt and short with us when we tried to sit down."
"Went for breakfast. I was seated quick. But Had to wait for 20 mins. And not even taken a drinks order.. My belly could not take it anymore so left to find a cafe with better service."
"‘Served’ by some very precious bearded/pierced/tattooed flunky today, who inexplicably went wandering off when I was placing my order."
"The Owner is rude. I was on phone in call and he said it's not Internet cafe. I said it's rude behaviour so he told me to leave."
Atmosphere and Ambiance
Pros:
"Would 100% recommend this place, such a nice vibrant atmosphere."
"It is a great relaxing atmosphere. Would highly recommend coming here."
"The atmosphere, decor, and music were all lovely."
"The atmosphere and customer service is so astoundingly brilliant."
"Hospitality at its best, we felt very looked after and the food and craft beers were divine."
"Fabian and his partner are amazing hosts that serve epic cocktails and such tasty food! Music is happy and uplifting which accompanies the great service and welcoming atmosphere. 10/10."
"A COVID-safe place to be so be at ease 😉 Can’t wait to try their cocktails and taps 🍸🍹."
"Sexy breakfast/brunch 😋 our first breakfast in Eastbourne; so happy we chose to go to Soup N Tap. Very warm and cosy place to spend Sunday morning."
Cons:
"Unfortunately, it was too busy for us to stop for more than drinks, as we were in a hurry."
"This place was too busy for us to stop for more than drinks, as we were in a hurry."
"If I could give this place more stars I would... It's a real pick me up after lockdown."
"Obviously not very authentic to come to a Spanish themed establishment and have full English breakfast but it was tasty nonetheless!"
"The only reason it hasn't got 5 stars is that it's cash only."
"Tried to come by on Saturday. Despite advertising their hours as until 8:30 they were well and truly shut by 6:30."
"Given it was Boxing Day, I'll let them off the slow service, but the food itself was pretty poor."
"If you are in for a trip to the 20th century or enjoy the feeling of a development country, this is the place for you."