Elements Boutique Spa Reviews Summary

Category: Spa

Address: Main Rd, Middlezoy, Bridgwater TA7 0PD, United Kingdom

Phone: +441823698951

Rating: 4.9
based on 141 reviews.

Staff and Service

Pros:

  • "From the minute we entered the spa to the second we left the restaurant, everyone was so nice and friendly."
  • "The staff were amazing, especially Katy, so welcoming and really helped me to relax."
  • "Staff are well presented friendly and professional."
  • "Staff were very friendly but perhaps seeing them around a little more would be nice, used glasses could of been cleared etc."
  • "Staff couldn’t do enough for us from start to finish! The treatment was outstanding."
  • "Staff are always friendly and welcoming and Paige made my experience extra relaxing."
  • "The staff and facilities were all lovely. Nothing was too much bother and everything was explained clearly."
  • "Wonderful friendly warm welcome, lovely treatment rooms, very cosy and relaxing."

Cons:

  • "Good, but personally didn't feel it was worth the money we paid."
  • "The spa was amazing, above and beyond. The package with the meal however was very disappointing. The service and food were shocking."
  • "I’m only giving two stars because you have to go to the cafe next door to have your lunch if you choose the half day spa package."
  • "Staff were not really helpful, and didn’t explain much, not very welcoming."
  • "Could not fault a thing! We booked a half day at the spa which included lunch and a treatment."
  • "Could have been more helpful to give more info on how to operate the jacuzzi in the pool etc."
  • "It was a lovely spa however there was a problem with the pool. All 4 of us had a skin reaction to the water which appeared to be too strong with chemicals."
  • "No one checked on us and explained what was going on."

Facilities and Cleanliness

Pros:

  • "The spa is overlooks a fantastic view and is well equipped. It is very clean."
  • "We spent a beautifully relaxing morning at Elements! The spa is so well kept and has the most peaceful ambiance."
  • "Truly relaxing experience. Spotlessly clean spa, friendly and welcoming staff, professional treatments."
  • "The facilities were spotless and comfortable, we loved our lunch, the hot tub, the pool and our exceptional treatments."
  • "Lovely facilities, friendly staff, masseuse was an absolute breath of fresh air."
  • "The sauna and pool are gorgeous and you cannot fault lying in the pool and looking at the view."
  • "The spa facilities were immaculate and we only shared it with two other people, so relaxing!"
  • "The spa is so well positioned for great views and local catering products."

Cons:

  • "The changing rooms are, I think a real problem. Apart from one small curtain there really is no where to change but a toilet!"
  • "The facilities are nice, but the steam room didn't feel very 'steamy'."
  • "I love love love the place. My only criticism would be the loungers by the pool and the tiled ones between the pool and sauna."
  • "The hydro therapy pool caused my skin to dry out and invited chest discomfort and stinging to my face and eyes from the chemical fumes."
  • "The spa was alot smaller than expected with only a few people it felt busy and limited options to sit and relax."
  • "The spa is so lovely. It's intimate and peaceful and they don't book loads of people in at the same time so you get the spa facilities to yourself for a bit."
  • "The spa was lovely and I thoroughly enjoyed the afternoon!"
  • "Lovely place. Staff friendly and massage good. Excellent lunch. Would have liked a little longer to sit in the relaxation room."

Treatments and Massages

Pros:

  • "The treatments were great, as was the food in the restaurant."
  • "The hour treatment was incredible and the spa overall was lovely."
  • "Carly always makes me relax and feel better however stressed I am - she is a very kind person."
  • "We spent a beautifully relaxing morning at Elements! I had booked in for a signature back massage, which was excellent."
  • "I had a luxury pedicure with Jess, who was absolutely amazing, brought my feet back to life!"
  • "Incredible ultimate pregnancy massage, didn’t know how much I needed this until I had it. Left feeling so relaxed and tension free."
  • "Amazing treatment to by Carina - helpful, friendly & knowledgeable, that was before the massage even started & WOW, felt totally relaxed & refreshed."
  • "My wife had an hours Reflexology which she found fantastic."

Cons:

  • "Good, but personally didn't feel it was worth the money we paid."
  • "The massage was wonderful! Your staff are friendly and knowledgeable, the spa is beautiful and I will definitely be back again, thank you for a lovely evening."
  • "The hydro therapy pool caused my skin to dry out and invited chest discomfort and stinging to my face and eyes from the chemical fumes."
  • "Treatments nice, therapists who greeted us lovely but overall extremely over priced as a day package."
  • "The spa was alot smaller than expected with only a few people it felt busy and limited options to sit and relax."
  • "It was a lovely spa however there was a problem with the pool. All 4 of us had a skin reaction to the water which appeared to be too strong with chemicals."
  • "No one checked on us and explained what was going on."
  • "I would recommend the spa looking into a designated space for guests to eat in a peaceful setting to continue the flow of peace and tranquility we were hoping for, was disjointed and not the exclusive retreat we had envisaged."

Atmosphere and Ambiance

Pros:

  • "A wonderful relaxing experience. We left feeling rejuvenated, the staff were amazing."
  • "Extremely welcoming and everything is relaxing."
  • "We spent a beautifully relaxing morning at Elements! The spa is so well kept and has the most peaceful ambiance."
  • "The spa is light, airy and very welcoming. Your staff are very nice and friendly."
  • "Wow what a beautiful spa in beautiful surroundings."
  • "The spa is so well positioned for great views and local catering products."
  • "What an absolutely lovely place, a real hidden gem!"
  • "A warm welcome, hearty lunch, lovely treatments and immaculate spa facilities."

Cons:

  • "The spa was amazing, above and beyond. The package with the meal however was very disappointing."
  • "The spa was alot smaller than expected with only a few people it felt busy and limited options to sit and relax."
  • "The hydro therapy pool caused my skin to dry out and invited chest discomfort and stinging to my face and eyes from the chemical fumes."
  • "Treatments nice, therapists who greeted us lovely but overall extremely over priced as a day package."
  • "It was a lovely spa however there was a problem with the pool. All 4 of us had a skin reaction to the water which appeared to be too strong with chemicals."
  • "No one checked on us and explained what was going on."
  • "I would recommend the spa looking into a designated space for guests to eat in a peaceful setting to continue the flow of peace and tranquility we were hoping for, was disjointed and not the exclusive retreat we had envisaged."
  • "Very clean, pleasant facilities in a beautiful rural setting. Staff were welcoming and friendly."

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