Address: Main Rd, Middlezoy, Bridgwater TA7 0PD, United Kingdom
Phone: +441823698951
Rating: 4.9
based on 141 reviews.
Staff and Service
Pros:
"From the minute we entered the spa to the second we left the restaurant, everyone was so nice and friendly."
"The staff were amazing, especially Katy, so welcoming and really helped me to relax."
"Staff are well presented friendly and professional."
"Staff were very friendly but perhaps seeing them around a little more would be nice, used glasses could of been cleared etc."
"Staff couldn’t do enough for us from start to finish! The treatment was outstanding."
"Staff are always friendly and welcoming and Paige made my experience extra relaxing."
"The staff and facilities were all lovely. Nothing was too much bother and everything was explained clearly."
"Wonderful friendly warm welcome, lovely treatment rooms, very cosy and relaxing."
Cons:
"Good, but personally didn't feel it was worth the money we paid."
"The spa was amazing, above and beyond. The package with the meal however was very disappointing. The service and food were shocking."
"I’m only giving two stars because you have to go to the cafe next door to have your lunch if you choose the half day spa package."
"Staff were not really helpful, and didn’t explain much, not very welcoming."
"Could not fault a thing! We booked a half day at the spa which included lunch and a treatment."
"Could have been more helpful to give more info on how to operate the jacuzzi in the pool etc."
"It was a lovely spa however there was a problem with the pool. All 4 of us had a skin reaction to the water which appeared to be too strong with chemicals."
"No one checked on us and explained what was going on."
Facilities and Cleanliness
Pros:
"The spa is overlooks a fantastic view and is well equipped. It is very clean."
"We spent a beautifully relaxing morning at Elements! The spa is so well kept and has the most peaceful ambiance."
"Truly relaxing experience. Spotlessly clean spa, friendly and welcoming staff, professional treatments."
"The facilities were spotless and comfortable, we loved our lunch, the hot tub, the pool and our exceptional treatments."
"Lovely facilities, friendly staff, masseuse was an absolute breath of fresh air."
"The sauna and pool are gorgeous and you cannot fault lying in the pool and looking at the view."
"The spa facilities were immaculate and we only shared it with two other people, so relaxing!"
"The spa is so well positioned for great views and local catering products."
Cons:
"The changing rooms are, I think a real problem. Apart from one small curtain there really is no where to change but a toilet!"
"The facilities are nice, but the steam room didn't feel very 'steamy'."
"I love love love the place. My only criticism would be the loungers by the pool and the tiled ones between the pool and sauna."
"The hydro therapy pool caused my skin to dry out and invited chest discomfort and stinging to my face and eyes from the chemical fumes."
"The spa was alot smaller than expected with only a few people it felt busy and limited options to sit and relax."
"The spa is so lovely. It's intimate and peaceful and they don't book loads of people in at the same time so you get the spa facilities to yourself for a bit."
"The spa was lovely and I thoroughly enjoyed the afternoon!"
"Lovely place. Staff friendly and massage good. Excellent lunch. Would have liked a little longer to sit in the relaxation room."
Treatments and Massages
Pros:
"The treatments were great, as was the food in the restaurant."
"The hour treatment was incredible and the spa overall was lovely."
"Carly always makes me relax and feel better however stressed I am - she is a very kind person."
"We spent a beautifully relaxing morning at Elements! I had booked in for a signature back massage, which was excellent."
"I had a luxury pedicure with Jess, who was absolutely amazing, brought my feet back to life!"
"Incredible ultimate pregnancy massage, didn’t know how much I needed this until I had it. Left feeling so relaxed and tension free."
"Amazing treatment to by Carina - helpful, friendly & knowledgeable, that was before the massage even started & WOW, felt totally relaxed & refreshed."
"My wife had an hours Reflexology which she found fantastic."
Cons:
"Good, but personally didn't feel it was worth the money we paid."
"The massage was wonderful! Your staff are friendly and knowledgeable, the spa is beautiful and I will definitely be back again, thank you for a lovely evening."
"The hydro therapy pool caused my skin to dry out and invited chest discomfort and stinging to my face and eyes from the chemical fumes."
"Treatments nice, therapists who greeted us lovely but overall extremely over priced as a day package."
"The spa was alot smaller than expected with only a few people it felt busy and limited options to sit and relax."
"It was a lovely spa however there was a problem with the pool. All 4 of us had a skin reaction to the water which appeared to be too strong with chemicals."
"No one checked on us and explained what was going on."
"I would recommend the spa looking into a designated space for guests to eat in a peaceful setting to continue the flow of peace and tranquility we were hoping for, was disjointed and not the exclusive retreat we had envisaged."
Atmosphere and Ambiance
Pros:
"A wonderful relaxing experience. We left feeling rejuvenated, the staff were amazing."
"Extremely welcoming and everything is relaxing."
"We spent a beautifully relaxing morning at Elements! The spa is so well kept and has the most peaceful ambiance."
"The spa is light, airy and very welcoming. Your staff are very nice and friendly."
"Wow what a beautiful spa in beautiful surroundings."
"The spa is so well positioned for great views and local catering products."
"What an absolutely lovely place, a real hidden gem!"
"A warm welcome, hearty lunch, lovely treatments and immaculate spa facilities."
Cons:
"The spa was amazing, above and beyond. The package with the meal however was very disappointing."
"The spa was alot smaller than expected with only a few people it felt busy and limited options to sit and relax."
"The hydro therapy pool caused my skin to dry out and invited chest discomfort and stinging to my face and eyes from the chemical fumes."
"Treatments nice, therapists who greeted us lovely but overall extremely over priced as a day package."
"It was a lovely spa however there was a problem with the pool. All 4 of us had a skin reaction to the water which appeared to be too strong with chemicals."
"No one checked on us and explained what was going on."
"I would recommend the spa looking into a designated space for guests to eat in a peaceful setting to continue the flow of peace and tranquility we were hoping for, was disjointed and not the exclusive retreat we had envisaged."
"Very clean, pleasant facilities in a beautiful rural setting. Staff were welcoming and friendly."