KFC Bristol - Keynsham Reviews Summary

Customer Service

Pros:

• "Staff are very friendly, service was very quick."
• "The food was fairly standard for a kfc - however the service was great and the staff coped really well when loads of school kids arrived at the same time."
• "Nice and polite staff, very popular best to avoid 12.00 as it gets very busy."
• "Food was ordered from kfc, was perfect temperature, great customer service! Staff and management were polite, thank you very much!"
• "Service was unusually quick for this branch."
• "Staff was polite and nice enough though."
• "The venue is clean and tidy with industrious staff keeping it that way."

Cons:

• "Worst customer service ever manager has no respect at all, what's the point if having deals on the app if they won't honour them."
• "Shocking service - I forgot 1 item at the drive through (gravy) asked when I went to pay if I could add something, was told no straight away."
• "Customer service is shocking. I went in monday afternoon and the staff were all messing around or doing nothing."
• "Server at window impolite."
• "Rude staff, very slow, dirty."
• "Uninterested staff who could hardly speak any English."
• "Rude unhelpful staff, food was not fresh at all and the place was empty yet there was hardly a clean table in there."

Food Quality

Pros:

• "We've been here several times now & have been satisfied with our food."
• "The food is well cooked, well prepared and piping hot."
• "I've eaten many KFCs in my time but today was honestly one of the best I've ever had."
• "Food itself was ok."
• "The best hot wings!."
• "Lovely fresh chicken and friendly staff 🤩."
• "Chicken had a crispy coating and was steaming hot and tasty."

Cons:

• "Chicken was dry, chips were cold and under cooked and the drink was watered down!"
• "Generally undercooked chicken, soggy tasteless chips."
• "This has got to be the worst KFC I have ever been to!"
• "Avoid at all costs, everytime they forget something or mess the order up."
• "The blandest tasting fries you will ever get."
• "My God KFC has gone downhill... Watery flavourless 'gravy' & soggy stale chips."
• "Our chicken was red, chips were cold and soggy and tasted strange."

Cleanliness

Pros:

• "The toilets and dining place always clean, very friendly staff as well."
• "The venue is clean and tidy with industrious staff keeping it that way."
• "It was great to be able to eat in again!"