Coal Kitchen Cocktail Bar & Restaurant Cabot Circus Reviews Summary

Service

Pros:

• "The staff were very attentive from the second we sat down."
• "Our waitresses was fantastic."
• "The waitress, believe her name is Sofia, she served us cheerfully and was very helpful."
• "The staff is very helpful and always ready to help in any way they can."
• "Really friendly staff."
• "Service is impeccable with welcoming and friendly staff."
• "The waiting staff, Andrea, Emesea and Kuba were all absolutely outstanding."

Cons:

• "No matter how many times we attempt to grab the attention of either of the waiting staff."
• "Also why is there a 10% service charge for really no service."
• "The service took a lot longer than it should have done."
• "Waited for over half an hour after having the table cleared to get the bill which came with the 'optional' 15% service charge already written in to the total."
• "Had to walk out due to the terrible service from the staff."
• "Was not greeted upon arrival despite 2 members of staff making eye contact with me."
• "We waited ages to be served by any of the staff."

Food Quality

Pros:

• "The food was very tasty overall."
• "Food was tasty, hot and exactly as expected from the menu."
• "Food is always superb."
• "Every meat was cooked perfectly and we all now refer to the pulled pork as angel hair."
• "Pizzas were perfect in terms of taste and freshness."
• "Food was great, generous portions and very tasty."
• "Food was lovely; recommend the Chicken Fajita, the guacamole dip is lovely."

Cons:

• "The Tagine Chicken Wrap was very bland with barely any seasoning or flavour."
• "Food was not great, very small portions."
• "The salmon was swimming in a pool of oil oh and another surprise, it was raw in the middle."
• "Food was okayish very small portions."
• "The chicken that was ordered was child size and luke warm."
• "Food was either bland or over salted, burgers were overcooked had several pieces of bone/gristle."
• "The ‘chicken tenders’ are just 3 little bits of chicken on a stick; the surprise is that ours came out raw."

Value for Money

Pros:

• "They have a lunch time deal of £9.50 for this with a drink which really isn't bad for a place/location like that."
• "Great food, reasonably priced and quick service."
• "Even better was the government's eat out deal that made a cheap meal even cheaper."
• "Visited for lunch and ordered the lunch deal burger and to say I wasn't disappointed is an understatement."
• "The pricing was about what you would expect, it cost ~£100 for 6 people + drinks which, in my opinion, is an absolute steal."
• "2 course meal was about £14 each which wasn't bad."
• "And for less than a tenner each. I will certainly be returning in the future."

Cons:

• "Found very expensive for what we ordered."
• "We ordered a burger which cost £10 which was quite pricey for what it was as this did not include any fries or a side salad."
• "100% not worth the wait nor the price."
• "Overpriced."
• "Was surprised to see how little I got for my money."
• "Way too expensive for the quality."
• "Can be a little pricy for the amount you receive."

Atmosphere

Pros:

• "Music was on the loud side to drown out the tantrums."
• "The atmosphere and look of the restaurant was phenomenal."
• "Lovely atmosphere. Took photos."
• "Great family restaurant. Seating inside and outside overlooking the shopping centre."
• "Really well themed throughout, in a dark atmosphere of red, coals and flames."
• "Relaxed, informal atmosphere with friendly and accommodating service."
• "Great atmosphere."

Cons:

• "The music was pop hits from the early 2000s, more suited to somewhere like McDonald's."
• "Obnoxiously loud music."
• "Place is quite tired in areas and floor is all smashed and breaking away leading to the toilets."
• "The restaurant looked like it could do with a revamp and seats were a bit shabby (red padded seating area)."
• "It was NOT an elegant eating experience in a midrange establishment."
• "Menu has changed dramatically and so they have lost the experience part."
• "The front of house was extremely rude."